20 Most Recent Arris SURFboard SBG900 Wireless Router (DHSBG900) Questions & Answers

The article I read suggested admin (no capitals) motorola (no capitals) And no need to get your breathing rates high in case you have changed the username/ password of Motorola SBG900 and forgot them, as you can just reset the Motorola SBG900 router by press-and-hold the reset button with a straightened paperclip for about 15 seconds. http://modemly.com/Motorola-SBG900-router-setup

Arris SURFboard... • Answered on Nov 09, 2018

You can't use the Motorola SBG900 for that. The only way it might work is if the Motorola SBG900 had a 4-port Ethernet switch built into it.

Arris SURFboard... • Answered on Dec 22, 2017

What URL are you using to get to the admin page? It is possible the Arris has been configured to only allow wired connections to the admin page. You may need to connect an Ethernet cable between your computer and the modem. If you are connected wirelessly, what is your default gateway? This should be the URL you're attempting to connect to for the admin page.

Arris SURFboard... • Answered on Nov 03, 2017

Ok I found two support links for you.The first one will give you a phone number and the other is for email support,they are for your router support.You will be able to gain access after giving them some required answers.(its not hard or time consuming)
Here is the phone number 1-877-466-8646 note not a free number! hope this has helped

Arris SURFboard... • Answered on Apr 03, 2017

See step 2; it's a matter of just clicking the firewall protection to OFF, from the "set up firewall protection" menu. Set Up Firewall Protection You can set up firewall filters and firewall alert notifications on your wireless home network. You can also block Java Applets, Cookies, ActiveX controls, popup windows, Proxies, and website access. See Protection Level for more information. To set the firewall protection level: 1. From any screen, click the Firewall-Protection Level menu link or click the Firewall menu button on the SBG6782-AC Main Menu and then select Protection Level. Figure 17 - Firewall Protection Level Screen 2. Click the Firewall Protection Setting drop-down button to select the firewall protection level. Possible values: Low, Medium, High, or Off Note: Selecting Off will disable firewall protection on your home network. Your computer(s) and other Ethernet-enabled devices on your network will be at risk for possible attacks from viruses and hackers. 3. Select each Web filter that you want to set for the firewall and then click Apply.

Arris SURFboard... • Answered on Dec 26, 2016


there is apinhole on back of router -- use pin or paperclip and depress it for 3-5 seconds, while the router is powered on

Arris SURFboard... • Answered on Jun 13, 2016

Use the default user name and password to login... then you can go to wireless tab and chamge the WPA key to whatever you want.

Arris SURFboard... • Answered on Sep 23, 2014

We recommend you contact ARRIS for Consumers Mark Motorola Support

Arris SURFboard... • Answered on Aug 28, 2014

At this time, no. Only your cable/DSL provider would be able to do it. Unless your into some hardcore scripting. Hope this helps!

Arris SURFboard... • Answered on Aug 25, 2014

It might be written on a sticker on the underside of the unit.

Arris SURFboard... • Answered on Jul 23, 2014

The Netgear WNR834B does not support WiFi Protected Setup (WPS). You can follow the documentation in the manual to setup WPA-PSK (Pre-Shared Key) and use the key to add devices to your wireless network. Manual: http://documentation.netgear.com/wnr834b/enu/202-10171-01/pdfs/FullManual.pdf

Arris SURFboard... • Answered on Jun 24, 2014

Hello, If I am not mistaken, if you are facing the router the WPS button should be located on the right side, it is easy to miss because it is a recessed button. Look closely! Thanks, -Seth

Arris SURFboard... • Answered on May 18, 2014

Hello: According to the manual, the Thomson ST585v6 doesn't support WPS. You will have to record the wireless passphrase and enter it manually in the device you're trying to install on the network. Manual: http://downloads.thomson.net/telecom/documentation/ST585v6/R82X/SetupUserGuide/PDF/ST585-v6_SetupUserGuide_en.pdf

Arris SURFboard... • Answered on May 03, 2014

Hello: Neither the SBG900 nor the SBG6580 have a phone jack. A cable modem with a phone jack is called an eMTA (Embedded Multimedia Terminal Adapter: Cable modem Wikipedia the free encyclopedia.) Most cable companies will only have one alternative to their own equipment when it comes to eMTAs. For example, Comcast only works with the Arris 722G: Customer Owned Arris 722G FAQ Comcast Help and Support Forums, and they'll insist that it can only work if you bought it from Best Buy. If you wanted to keep your SBG900 or SBG6580 and have VOIP phone service, look into a service like Ooma.

Arris SURFboard... • Answered on May 03, 2014

canon mx459 printer instructions say hold down WPS button, can't find such button, where is it please?

Arris SURFboard... • Answered on Apr 06, 2014

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