20 Most Recent Kenmore 9387x Top Load Stacked Washer / Dryer - Page 9 Questions & Answers

LE indicates that motor was locked. The load in the washer was too heavy for it to spin safely at the usual speed. This could be from too many items in the washer or that something is wrong with the washer rotor hardware. First try resetting the washer, turn off the machine and unplug it (or turn it off at the circuit breaker). Then press and hold the start/pause button for 5 seconds. (This drains the capacitors that hold the error code in the control panel's memory.) Try running the washer with it empty. If the LE error continues, you need to check the rotor and the rotor position sensor. You may also need to check that the tub is properly balanced and the wiring to the control panel. To access the rotor, unplug the washer and disconnect the washer hoses. With help, place the washer on it's back to access the rotor and the rotor sensor. You'll need a 17mm socket (or an adjustable wrench and a hammer) to loosen the rotor mounting nut. Replace a damaged rotor or sensor. Check the wiring harness to the sensor and make sure that there is no corrosion either at the sensor or the control panel connection. Check the wiring for continuity on all of the pins. Replace damaged wiring. Please add a comment with the washer model number if you need a parts diagram. I hope this helps. Cindy Wells

Hi Susan, This can be so many things, could be because the clutch assembly might be worn out but also an item caught in the seal or between the drum and the casing or an unbalanced load. Thanks Dave, JustFixed.co.uk

Press the Options and Select buttons at the same time and hold for 3 or 4 seconds to unlock the control panel. Best Wishes

Check your cogs. Pull the top off agitator off and look inside. Depending on model has different typed of cogs that slide and catch when working properly. The do wear out. Also known as "dog ear cogs". Very cheap parts. $2.

The leak is likely to be from the bottom hose to the circulation pump. Pull the machine out and lean it back against the wall. Have someone steady it as you look underneath,

There might be an issue with the house water supply for the washing machine that needs to be repaired or replaced or the hose could be clogged or needs to be replaced.

see if broken wire to display

The tub seal could be broken or or ripped or torn and the tub bearing and the tub seals both need to be replaced then for your washing machine and dryer machine combo.

Check out the videos for lots of ideas. https://www.google.com/search?q=Kenmore+High+efficiency+W10420384A+grinding+noise ..

Yes, but you normally have to remove the case. In the case of a stackable unit, sometimes you can get in from the back panel. https://www.google.com/search?q=kenmore+stackable+washer%2Fdryer+417.94702300+replace+water+level+sensor ..

There should be one bolt down inside the agitator that you have to get to. Or like this video it has some weird plastic device that you still have to unscrew: https://youtu.be/lRlCO_yEfsc

It happens to me every time I do that same thing. Be careful when you adjust water levels.

Probably the gearbox as it is the only part you haven't mentioned. Check to see if the belt is broken? They are not easy to work on as the case has to come off. Remove the console, undo the case screws.

repair clinic.com

Try disconnecting from the power for 10 minutes to reset it..

The machine is designed with an automatic water level sensor that even in a deep setting allows at the most 5 inches of water. The reason for this has to do with government regulations regarding energy efficiency. While you could check intake hoses, this does not change the facts. This would seem to possibly limiit the wash load. I would refer to the manual for any insight about that. My suggestion is to place the laundry evenly distributed just below the top holes of the basket.. For me to say it had 3.5 cubic feet capacity is of little value because who measures laundry by cubic feet. I hope the suggestion is of some help. https://www.hunker.com/13410750/troubleshooting-a-kenmore-700-washer https://readytodiy.com/kenmore-washer-wont-fill-keeps-filling-fills-but-not-enough-0051/

Poss. Outlet hose/trap blocked or hose kinked.

Disconnecting from the mains power for 5 minutes is normally the best reset procedure. Some have additional button press combinations. https://www.google.com/search?q=Kenmore+417.61712510 ..

Question edited for clarity. Google says this is the manual. Page 11 has the dimensions. https://c.searspartsdirect.com/pd-content/is/content/Sears/L0305262 ..

Start button could be damaged or faulty.