I have a Kenmore washer 110.25132411 and it only fills on the Hot - Wash Temperature. The Cold and Warm settings won't turn water on during the fill cycle. I thought if the cold solenoid valve wasn't working that I would at least get hot water filling during a Warm cycle setting, though nothing. Ran the diagnostic test and no faults are present.
There might be an issue with the house water supply for the washing machine that needs to be repaired or replaced or the hose could be clogged or needs to be replaced.
Testimonial: "Fixed - Other posts suggested testing the solenoid on the water inlet valve. I tested Open Continuity and No Resistance on both coils which says they’re both failed even though I know the hot water coil was working. I then swapped the connectors between each solenoid and now hot water would be filled on every cold warm and hot cycle. Removed the connectors and tested with a meter to see both had 120 V when warm cycle was selected. The controller was operating differently when the connectors were swapped between hot and cold solenoids when I suspected only cold water to now come out. Swapped connectors back to original location and original problem continued. I replaced water inlet valve mechanism and the problem was solved. Failed part number was W10869799 Reb A from this Kenmore 500 Series top loader."
Hot and cold water are controlled by solenoids. Follow the water intake feeds till you come across a double solenoid. Check that these solenoids are being actuated when changing from hot to cold. You can unhook the output hoses and run them into a container to verify actuation. If switching does not occur check the electrical connector for damage or measure for voltage coming into the valve. With voltage present replace the valve. But if no voltage present replace the control board.
Testimonial: "Thanks Kassin- I did have voltage and replace the solenoid assembly."
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