Says can't connect to Internet even though connected

Try re-checking your wi-fi password. Log off your connection, Then try again to log-on. Make sure you have the right service, put in info and see if it takes. You may have to try a different service to see if the problem may be their's. If you logged into a different wi-fi recently you may still be logged into that one even though out of their range.

Make sure your data switch is enabled.

You need to connect the tablet to your wireless router.

The Internet is like electricity and goes out occasionally. Usually it's not down very long at the time. You just need to check it off and on.

Sometimes the wifi connections get messed up. Try quitting all apps, turn the iPad off and restart it. You may want to do this with the units connected to the internet cable as well. You may have to delete the connection and reconnect from your iPad, too. Good luck...

It could be because of the amount of devices that are connected to your wifi. Too many devices could put a lot of weight on your bandwith causing the wifi itsself to become slower. Disconnect any devices using wifi in your home that dont need to be on every day and try reseting your modem or router. You could also use a usb cord to get a more direct connection or you might have to upgrade to a faster wifi company. If the problem still continues take your device back and get it fixed, call the number in the troubleshooting guide, or visit the nextbook website and make sure you have your device registered.

So, If you have internet connection speed problem with your wireless try with the following steps,
1.)Reset the wireless router by using the power switch on it or by unplugging it and plugging it back in.
2.)Place the wireless router in an ideal location. The higher it is, the better, but don't put it near metal objects.
3.)Get as close as possible to the router with whatever device you're trying to connect.
4.)Keep the router and your connecting device away from other electronics. You should especially keep away from phones, fax machines and microwaves. etc.,
5.)Adjust the Wifi antenna if it has one.
6.)Change the router's channel, especially if other wireless routers are nearby.
Following these steps would give you stable internet connection and also increased speed in connection. You can check your internet speed from www.scanmyspeed.com before and after following these steps.

Not a solution, but... we could not connect to Vodafone, as the Vigo was not compatable with our Vodafone supplied Huawai modem!!!!!

This sounds like a hard ware issue with you wifi antenna. Restore your device using iTunes. If it is still grayed out take it in for service at a local apple store or authorized service provider.

Try connecting to the Internet through the ethernet port (via a cable). If Internet Explorer loads the target page then you have a configuration problem with WI-Fi access : The wireless security settings are not allowing the computer to access the Internet.
If Internet Explorer does not connect with the cable then the problem resides with Internet Explorer. Try to reset the defaults. To confirm that download FireFox and use it. Besides you need two browsers just in case one acts up.