Frozen screen on my phillips mp3 player

You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically

If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."

-Tha Mp3 Doctor

My screen keepson freezing on the go gear screen when it first starts up and it wont power off normally and the computer will not rcognize it when you connect it normally but ir recognizes it when you restart it with a pin while its in usb portafter palying for a short while my player will freeze in the middle of a song, nothing will work no music, can't turn it off, have to use the reset button then everything will be fine for awhile then it starts all over again.

My screen keepson freezing on the go gear screen when it first starts up and it wont power off normally and the computer will not rcognize it when you connect it normally and it shuts off when reset is hit and does the same thing when turned back on