Philips Audio Players & Recorders - Recent Questions, Troubleshooting & Support

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Philips Audio... | Answered on Oct 08, 2018

Identification of the current firmware version for your device is found by:

Switch on the device. 2. From the main menu, select [Settings]. 3. Select [Information]. 4. Select [Player Information]. 5. Scroll down if necessary. The current firmware version number would be displayed.
I suggest you register the product to gain access to any further firmware support which according to documentation is obtained at the support site. I am providing a link to the support page but do notice it provides documentation rather than firmware downloads. The only access I see to further support seems to require registration. They do provide an email link for queries, however.

Philips Audio... | Answered on Sep 16, 2018


press source button 3-5sec
and then press eject button 3-5sec (don't release source button)


am I genious.?

Philips Audio... | Answered on Sep 15, 2018

Mine keeps saying rebooting then held the source button and stop button and it's came up with - firmware is damaged and recovering but isn't doing anything .. can anyone help please

Philips WACS700... | Answered on Sep 07, 2018

did u guys try 2 transfer the songs in mp3 format? cuz if ur using an mp3 player and the format of the song is not mp3 then its obviously not gonna work... but if u did try that then no idea.

Philips GOGEAR... | Answered on Aug 27, 2018

Just right click the song in iTunes and select Convert to MP3. It will make a copy of the song in iTunes that you should be able to move to your MP3 player

Philips GOGEAR... | Answered on Aug 27, 2018

I did the software-thing aswell, to me it did not work but..

When you remove the backside of the TV, you will find a PCB/board with the powersupply and a PCB with the CPU.remember to remove the interface cable for the ambilight, before you remove the backside of the tv. you gain access to it by removing the shield around the joystik at the down right corner of the backside of the screen

When you have removed the backside of the tv, remove the board with the CPU, remember to remove interface cables so you can turn the board around and look at the backside.
When you look at the backside, you will find 3 massive thermalpads, they might be stucked on the panels backside.

Thermalpads are made by silicone, among others, those pads, might be "sweathing" silicone(or whatever), during long periods of heeattransfer, so take a piece of toiletpaper, and gently remove the sweath/moist from the pad and the board.
Dry the board with a hairdryer after you remove the moist on it and assemble the tv. dont forget the ambilight :)
Let me know how it works.

Philips Audio... | Answered on Aug 24, 2018

Check the speaker connections.

Philips Audio... | Answered on Aug 24, 2018

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