20 Most Recent Philips GoGear HDD1830 MP3 Player Questions & Answers


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Philips GoGear... | Answered on Apr 30, 2015


DRM is so that an MP3 cannot be copied. It is Digital Rights Management, basically so that you can only use it with systems, like your player, that make sure it isn't stolen. It is used very little these days since Apple took DRM off of iTunes files, but it is quite annoying and is just that, copy protection.

Philips GoGear... | Answered on Apr 04, 2013


my philips turns on for a while until i turn it off but then when i try to turn it back on later it will stay a black screen...or it will turn it's self off...full battery...not locked...idfk what is wrong with it....

Philips GoGear... | Answered on Apr 04, 2013


some how one of the files that the go gear needs to start has been currupted... same thing happend with mine.i had to get a new one.

Philips GoGear... | Answered on Apr 04, 2013


Hi Ayesha. Resetting the device should be able to fix minor problem with the unit. Since resetting the device had no effect, the problem you might encountering there is more of firmware problem. Try to reinstall/upgrade the firmware of your device. Philips has software that is called SONGBIRD. I think you have that one in the cd when you purchased the program You may download the progra,m by clicking here. Below is the procedure on how to perform the uprgade:

Download and install the Phillips Songbird program. Launch the Phillips Songbird software.
Connect the Phillips GoGear MP3 player to your computer using the supplied USB cable. Click the icon of your GoGear MP3 player on the left side of the Songbird interface.

Click the "Tools" tab. Click the "Check for updated firmware" button. If a new update is available for your device, it will be downloaded and applied. Do not disconnect the GoGear MP3 player until the Songbird program tells you that the installation is complete.

Hope this helps..

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

Philips GoGear... | Answered on Apr 26, 2012


Windows Media Player 11 ruins this player. Uninstall Windows Media Player 11, and roll back to Windows Media Player 10. Then use version 10 to sync songs to your device.

Philips GoGear... | Answered on Apr 15, 2012


The headphone socket in the GoGear is faulty. If you can hear sounds from both ear pieces when you wriggle the headphone plug in the GoGear, then the headphone socket in the GoGear is faulty. This fault can be easily fixed by removing the circuit board in the GoGear and resoldering the headphone socket to the circuit. You need a very fine tipped temperature soldering iron to do this job.

Philips GoGear... | Answered on Jan 19, 2012


download the driver programs from the cd on to your computer then you shald be able to drag and drop from one to the other and visa versa

Philips GoGear... | Answered on Dec 26, 2011


Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Recovery Mode for Philips' GoGear
Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor

Philips GoGear... | Answered on Sep 23, 2011


trying to play my gigaware mp3 player 4 gb and it says drm license not available i need help

Philips GoGear... | Answered on Sep 03, 2011


Hi catie0077...

Thats becausethe tunes that you download are probably Itunes, and Itunes has a DRM on all movies/music/music videos.
What that means is the music will only work when they are in Itunes or are on other Apple products,like Ipad,Ipod,etc.
You will need to convert those songs from ACC to MP3 or WMA before they will play on your MP3 player.
You can get a free file converter at the following webpage: http://formatoz.com/
Please take time to rate me

Philips GoGear... | Answered on Sep 03, 2011


there have some virus in your mp3 player or ur data cable is not working properly

Philips GoGear... | Answered on Jul 16, 2011


Hi kate8100
Try this method of removal

Deleting Files,Pictures,Videos,Audio Books, Apps,etc. from MP3 Player/Ipod
--------------------------------------------------------------------------------------------------------------------------------
BIG WARNING: DO NOT DELETE THE FILES NEEDED TO OPERATE YOUR MP3 PLAYER.
Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release,right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
ONE MORE BIG WARNING: BE CAREFUL AND DO NOT DELETE THE FILES NEEDED TO OPERATE YOUR MP3 PLAYER.
This is a FREE answer, Please take time to rate me

Philips GoGear... | Answered on Jul 15, 2011

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