Philips GOGEAR - Recent Questions, Troubleshooting & Support


did u guys try 2 transfer the songs in mp3 format? cuz if ur using an mp3 player and the format of the song is not mp3 then its obviously not gonna work... but if u did try that then no idea.

Philips GOGEAR... | Answered on Aug 27, 2018


Just right click the song in iTunes and select Convert to MP3. It will make a copy of the song in iTunes that you should be able to move to your MP3 player

Philips GOGEAR... | Answered on Aug 27, 2018


Click on this link: https://www.p4c.philips.com/cgi-bin/dcbint/cpproduct_selector.pl?slg=ENG&ctn_no=sa6045&chassis_no=&x=0&y=0

And select the correct model number for your player.

SA6045/xx

Where xx is the relevant country code as printed on the player.

Click on software & drivers, then click the software you require.

Philips GOGEAR... | Answered on May 31, 2018


i need the software

Philips GoGear... | Answered on May 31, 2018


The rechargable battery is dead, and unless you can replace it, you have a useless paperweight. Generally, when the battery is fully discharged it comes up with the missing STM3500 message. When it recharges in the usb port, the message will go away after uninstalling the MP3 player. When it won't recharge, it is gone without a new battery.

Philips GoGear... | Answered on May 30, 2018


Back up your player before you format it. Formatting erases all the data inside your player.

  1. Connect your player to your PC.
  2. On your PC desktop, double-click My computer.
  3. Highlight your player in the popup window, right-click, and then select Format.
    If you don't see the Format option:
    • Double-click on your player in the popup window.
    • Highlight the Internal Storage icon, right-click, and then select Format.
    • Click Yes when you see the warning message.
  4. Click Start to format your player.
  5. When the formatting is finished, copy your music, pictures and video onto your player.

Philips GoGear... | Answered on Apr 22, 2018


you have to look at the side and shift the lock button

Philips GoGear... | Answered on Mar 23, 2018


Apparently the battery is unable to charge/recharge.

Philips GoGear... | Answered on Feb 06, 2018


You have to put into another electronic system to solve this then you can findout problem easily

Philips GoGear... | Answered on Jan 24, 2018

Not finding what you are looking for?

-1,301 questions posted

Ask a Question

Usually answered in minutes!

Top Philips Audio Players & Recorders Experts

Gyula Lacz

Level 3 Expert

486 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

 Grubhead
Grubhead

Level 3 Expert

5585 Answers

Are you a Philips Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Philips Audio Players & Recorders

  • Forum

View Most Popular

  • Philips Audio Players & Recorders
Loading...