Philips GOGEAR - Recent Questions, Troubleshooting & Support


Hi terrifoo...
Downloading Music to MP3 Player

1...You must download and install Windows Media Player 11 on your computer.
NOTE...Some older MP3 players will not work with Windows Media Player 11 or Windows 7 with Windows Media Player 11.
If this happens to you, then you will have to uninstall Windows Media Player 11 and install Windows Media Player 10.
2...After you have downloaded and installed Media Player on your computer.
3...Open Media Player on your computer.
4...Install all your music into Media Player that you want to install on your MP3 player.
5...Plug in your MP3 player to the computer using your Data/Sync cord, be sure that Windows Media Player is on.
6...Media player should recognize the MP3 player and sync with it.
7...After it is sync'ed with the computer,you can add the music you have installed into Windows Media Player to your MP3 Player.
Free Answer...Please take time to rate me

Philips GoGear... | Answered on May 10, 2019


It's not a hard work that you can have a try powerful program Leawo Tunes Cleaner. Leawo Tunes Cleaner is the Windows based professional iPhone cleanup software that could act as iPhone duplicate remover, iPad duplicate remover, iPod duplicate remover and iTunes duplicate remover to help you easily find and remove duplicate songs from iPhone, iPad, iPod and iTunes in clicks. And it help you fix your iTunes music library and other music folders by adding song tags and removing duplicate songs.If you're interested in it, please free download it and have a try
1. Download, install and open Leawo Tunes Cleaner. Choose the "Clean-up Duplicates" option on the main interface.

2. Select a duplicate scanning mode to detect duplicate songs in your iTunes from Quick Scan and Deep Scan. Quick Scan mode is based on song tags including name, artist, album, file size and time, while the Deep Scan mode adopts Accoustic Fingerprint tech for deeper scanning. Choose desired one.

3. Click "Scan iTunes" button to start scaning duplicate copies in your iTunes music library.

4. Via scanning, all duplicate songs would be displayed. You could play back all reference duplicates and determine which file to keep and which file(s) to delete. After selecting which files to remove, click "Remove" button. Tunes Cleaner would immediately delete all duplicate songs.
After you have removed all duplicate songs from your iTunes, sync your iTunes library to iPhone via USB.

tunes-cleaner-scan-result-gwujvob1wsqcwi5j4bnkubbk-3-0.jpg For more details, check: Three Helpful Ways to Delete Duplicate Songs on iPhone

Philips GOGEAR... | Answered on Apr 24, 2019


You can have a try Leawo Tunes Cleaner. Just follow below steps. If you still have issues or have a massive music library in iTunes or other music folders that requires a more powerful and less time-consuming option, the third-party software like Leawo Tunes Cleaner can help you. It can not only automatically clean up duplicate songs in iTunes, but also automatically delete duplicate songs in other music folders. If you want to automatically remove duplicates in iTunes, the automatic duplicate remover might have the answer for you.
1. After kicking off Leawo Tunes Cleaner, click the "Clean-up Duplicate" entry. The program provides 2 duplicate scanning modes: Quick Scan mode and Deep Scan mode. Select one of them to scan duplicate songs.
2. You could delete duplicates in iTunes music library by directly clicking "Scan iTunes" button or click "Add" button to load music files for duplicates removing.
3. After loading source music files, click the "Scan" button on the upper-right corner to start scanning duplicates. The program would display all duplicates clearly and suggest what to remove. You could decide which duplicates to delete by checking them and then click the "Remove" button to remove duplicate songs.

For more details, check: How to Delete Duplicate Songs
view-the-downloading-videos-by-sorting-16-1srvjsc4otpwize3cqbthuvm-1-0_7.jpg

Philips GOGEAR... | Answered on Apr 22, 2019


Hi, there are two types of reset mode:

The soft rest,
And the hard reset.

soft reset by pressing the power button and volume up (+) button together. if It didn't work. you can do the hard reset.

hard reset by pressing the reset button (its a small hole next to usb connection socket) with a safety pin. It worked. Thankfully it does not delete any of the content on the device .

Have a nice day...

Philips GOGEAR... | Answered on Apr 14, 2019


did u guys try 2 transfer the songs in mp3 format? cuz if ur using an mp3 player and the format of the song is not mp3 then its obviously not gonna work... but if u did try that then no idea.

Philips GOGEAR... | Answered on Mar 18, 2019


Maybe? Videos that play on your PC may not be supported on your device.If this is so your device will either say file not recognized or unsupported file, or just not play.Even if it supports AVI files they may not play due to unsupported size, bit rate, codex.Did the player come with a file converter? try converting a small file and try to load it,play it.Good Luck

Philips GoGear... | Answered on Feb 03, 2019


To reload drivers:
WARNING: this process will erase all songs off the GoGear.
Disconnect the GoGear from computer.
Turn the GoGear off.
Hold in the volume + button.
Reconnect the GoGear while holding in the volume + button.
Continue holding the volume + button.
After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now).
Good To Go (Gear)!
-Tha Mp3 Doctor

Philips GoGear... | Answered on Jan 05, 2019


Hi, How to Download Music to the Philips GoGear

The Philips GoGear Micro Jukebox is a portable MP3 player that plays MP3 files and WMA files and also displays photos. Download music, copy it to the GoGear player and enjoy your tunes everywhere you go.

Things You'll Need:

* Philips GoGear and USB cable
* Internet connection
* Online music download service
* Secure method of making online payments
* Windows Media Player software


Download music in MP3 or WMA formats. You can buy songs from many online sources. If you choose to buy from iTunes, be aware that you will need to convert them from the native iTunes format to MP3 files. The iTunes software will do this for you.

Import the songs to your Windows Media Player Library if they are not already there. Windows Media Player can be set to check for new files in certain folders each time it launches, so this might happen automatically.
.
Connect the Philips GoGear device to your computer with the USB cable and click on the "Sync" tab in Windows Media Player. Drag songs you want to copy to the "Sync list" on the right-hand side of the Windows Media Player window.

Click on the "Start Sync" button at the bottom of the list pane when you have all of the songs on the list. You should be able to check at the top of the list pane to see how much space is available on your MP3 player in order to make sure you have enough room.

Wait while the files transfer and then disconnect the player from your computer. You may have to click on "Safely Remove Hardware" in your system tray (usually on the bottom right corner of the screen) depending on your computer.

Have a nice day..

Philips GoGear... | Answered on Jan 05, 2019


I don't know where to get FLV codec, but I know when I installed Leawo Free FLV Converter, I can watch FLV video with Windows Media Player. On the other hand, I also can convert all of my videos to a lots of video format.

Philips GoGear... | Answered on Dec 12, 2018


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To video: AVI, MPEG, WMV, MP4, FLV, H.264/MPEG-4, DivX, XviD, MOV, ASF, 3GP, 3G2, SWF, VOB,

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Convert audio: MP3, WMA, AAC, WAV, FLAC,M4A, AC3, MP2 Format
To audio: MP3, WMA, AAC, WAV, FLAC,M4A, AC3, MP2 Format

3. Image
JPG, BMP, PNG

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Philips GOGEAR... | Answered on Dec 12, 2018


Media Converter
Click on Start --> All Programs --> Philips Digital Audio Player -> Philips Media Converter (or just straight to Philips Media Converter - varies slightly by model).
If it's still not there, go to www.philips.com/support to download the Media Converter Software
-Tha Mp3 Doctor

Philips GOGEAR... | Answered on Dec 11, 2018


Just right click the song in iTunes and select Convert to MP3. It will make a copy of the song in iTunes that you should be able to move to your MP3 player

Philips GOGEAR... | Answered on Aug 27, 2018


Click on this link: https://www.p4c.philips.com/cgi-bin/dcbint/cpproduct_selector.pl?slg=ENG&ctn_no=sa6045&chassis_no=&x=0&y=0

And select the correct model number for your player.

SA6045/xx

Where xx is the relevant country code as printed on the player.

Click on software & drivers, then click the software you require.

Philips GOGEAR... | Answered on May 31, 2018


i need the software

Philips GoGear... | Answered on May 31, 2018


The rechargable battery is dead, and unless you can replace it, you have a useless paperweight. Generally, when the battery is fully discharged it comes up with the missing STM3500 message. When it recharges in the usb port, the message will go away after uninstalling the MP3 player. When it won't recharge, it is gone without a new battery.

Philips GoGear... | Answered on May 30, 2018


Back up your player before you format it. Formatting erases all the data inside your player.

  1. Connect your player to your PC.
  2. On your PC desktop, double-click My computer.
  3. Highlight your player in the popup window, right-click, and then select Format.
    If you don't see the Format option:
    • Double-click on your player in the popup window.
    • Highlight the Internal Storage icon, right-click, and then select Format.
    • Click Yes when you see the warning message.
  4. Click Start to format your player.
  5. When the formatting is finished, copy your music, pictures and video onto your player.

Philips GoGear... | Answered on Apr 22, 2018


you have to look at the side and shift the lock button

Philips GoGear... | Answered on Mar 23, 2018

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