Philips GOGEAR - Recent Questions, Troubleshooting & Support


If you have no Walmart proof of purchase, you may have to just replace it.

Philips GoGear... | Answered 23 hours ago


You may want to contact whoever your IT source is you deal with. They do have programs to assist in reestablishing information. It could be a driver that you disconnected accidentally. If so, you would need install a driver.

When all else fails, you may need take the unit in to someplace like Office Depot or Best Buy for a checkup. They do check and tell you what is wrong, how much it will cost to repair, etc.

Philips GOGEAR... | Answered on Dec 04, 2017


Thanks but this does not help me

Philips GoGear... | Answered on Nov 23, 2017


there is a more modern and advanced method of getting unlimited mp3 and videos on your Philips GoGear. Tubget is the answer

Philips GoGear... | Answered on Nov 21, 2017


If the device offers the ability to create folders (like rock, folk, classical) that are selectable, create one called podcasts. If not, retitle all the podcasts so that the file names all start with a Z, and then at least they will be at the bottom of a master list when played in sequence. Doesn't help in shuffle mode though, as the podcasts will still play randomly if you can't isolate them to a separate folder.

Philips GoGear... | Answered on Nov 17, 2017


whichever program u are using to download music u need to go to your desktop make a new folder take the songs u have downloaded put them in the new folder then plug the player in to your computer than transfer the music to your player

Philips GOGEAR... | Answered on Nov 04, 2017


i need help with puttin music on my mp3

Philips GOGEAR... | Answered on Nov 04, 2017


this is not good,all you can try and do is dry it out best you can or even open it up and dry it out.
all i can say is good luck.

Philips GoGear... | Answered on Oct 27, 2017


it is and needs a replacement .

Philips GOGEAR... | Answered on Oct 16, 2017

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