The front touch pad board /panel which you are referring is called dispenser board.To access the dispenser board assembly, click this link below:---
You can get
required parts from online sites like:
--- www.repairclinic.com or from searspartsdirect online site. ----------- This should help.
Thanks.Helpmech.
http://howtobyme.blogspot.com/2011/06/ge-side-by-side-refrigerator-will-not.html
------------
The dispenser board removal procedure is mentioned at the last on the link instructions.--------
--------------
But the engineer at your place has pointed you to right direction.The main control board is most probably the cause of problem.One more important thing.There are many other users too facing same problem with there ge side by side refrigerators.This problem occurs in many ge model refrigerators.
There was service letter released by Ge for this problem.Click this link, to read the letter:---
http://howtobyme.blogspot.com/2011/07/ge-side-by-side-refrigerator-wont.html
-----------
Yes correct, the letter was released in 2006, the problem starter occurring on that year.But on some refrigerators, the problem was same , but it took little time to appear.In your case it appeared now.------
This problem was due to the board defect in the refrigerator.--------- You can call the local ge service center or ge product dealer and see if they help you get the board replaced for free.But as the letter was released few years back , and in your case same problem occurred now.So may be they dont give free replacement, but may be a discount in the parts and service charge, at least.---------
This should help.Thanks.Helpmech
×
What is the make and model number of your refrigerator?
It is odd that everything quit at once. I would locate the quick connect going into the door and make sure it is connected well. Sometimes it is above and under the hinge cover and sometimes it is under the ice box kick plate. Did you recently clean under there? Maybe you disconnected the power to the water and ice dispenser. Training manual ice maker/dispenser
If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61
Interesting. Why don't you post a model number so we can see what you have and not have to speculate?
×
This usually means the waterline that feeds the ice maker and water dispenser is frozen. If you lower the temp. setting in your fridge by 2 increments your food will still be cold but your waterline should thaw out by tomorrow and start working
Hi Remove the auger motor and check the motor bearings for rust. Try to lubricate them. If it would not help then replace the motor. Remove the ice bin. Wash it with warm water. Make sure it is completely dry before installing it back. Also remove any ice that was produced elsewhere from the ice maker and dispenser. The chute is designed to dispense only that ice that fits the dimensions of that made by the ice maker itself. Foreign ice will clog or block the chute. Discard ice cubes in the ice bin if ice has melted and refrozen around the auger in the bin. Rinse the bin in warm water to melt any remaining ice, and then dry the bin and replace it. You did not mention what is the brand of your refrigerator. But before doing anything please check this link to troubleshoot your problem:-
Please get back to us if you have further query else please accept the suggestion.
Thank you for contacting fixya.com
Hi jriester5,
If the water is not going to the ice maker and no water at the door you have a water valve problem the valve is bad. The water valve is located behind the refrigerator you have to remove the back cover to replace it.
Hope it helps.
Thank you for using FixYa.
It could be the touch pad and remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components. Your model number can be used to find diagrams and parts list HERE
The control board is responsible for most functions in the refrigerator freezer. If power is not getting to the touch pad then it could be the control board. If you can test for voltage at the touch pad you can be sure.
×
1,230 views
Usually answered in minutes!
My refrigerator won't dispense ice cubes or crushed ice or water at the front door, I was wondering if it could be the Touch pad control panel on the front of the refrigerator. If it is can you give me instructions on how to install it. If it could be something else let me know. Thanks in advance.
My refrigerator won't dispense ice cubes or crushed ice or water at the front door, I was wondering if it could be the Touch pad control panel on the front of the refrigerator. If it is can you give me instructions on how to install it. Thanks in advance.
I had a technician come out and he said it was the control board, but why can't it be the Touch pad. I'm getting ice to the ice machine, the touch pad isn't working for the crushed, cubed or water but everything else works, lights, temp for freezer and refrigerator side, quick chill.
GSS23LSTASS is the model number
I had a technician come out and he said it was the control board, but why can't it be the Touch pad. I'm getting ice to the ice machine, the touch pad isn't working for the crushed, cubed or water but everything else works, lights, temp for freezer and refrigerator side, quick chill.
I can get ice out of the bin, just can't get it out of the door, the water was working but not the crushed or cubed ice buttons, then the water quit working also.
My refrigerator won't dispense ice cubes or crushed ice or water at the front door, I was wondering if it could be the Touch pad control panel on the front of the refrigerator. If it is can you give me instructions on how to install it. I can get ice from the Bin, it's making ice. No water coming from the door when I hit the water button, nor Cubed or crushed Ice when I hit those buttons, MODEL IS GSS23LSTASS. A technician came out and said it was the control board, but he didn't run any test or anything. So I was looking on web pages and think it could be the Touch pad on the front of the refrigerator.
I didn't clean under there, not sure if you can see comments, a repair technician came out and said if was the control board, but why can't it be the touch pad?
My refrigerator won't dispense ice cubes or crushed ice or water at the front door, I was wondering if it could be the Touch pad control panel on the front of the refrigerator. If it is can you give me instructions on how to install it. Thanks in advance. I get ice in the ice bin. The Model is a GSS23LSTA SS.
Thank you very much, you know what your talking about, shame the other 4 responses didn't.
Thanks, do you know what date that letter was done, it says today, but the original letter was in 2006.
If your lights go dim when you try to dispense ice or water it is most likely the main control board BUT IT CAN BE A CHEAP FIX! Behind a plate on the lower back of the refrigerator there is a large plate that has the main control board under it. There are two identical capacitors marked 470uf 25volt by the small transformer. If you see that the tops of these are pushed up AT ALL on top THAT is your problem. Use de-soldering wick and a soldering iron to remove them then replace them with 470uf 50volt capacitors and your problem is solved. Be sure to observe polarity on the capacitors. $2 permanent fix.
×