Hi I took the bobbin casing out and now I can't work out how to put it back in and I can't find my manual. I have a Viking E10.Hope you can help thanks Gail

First make sure that the bobbin case locking lever is fully back, away from the bobbin case area. This lever is on the left side and to the back of the bobbin area. The bobbin case needs to be put in so the forked end of the bobbin case slides under the feed (towards the needle and the center of the feed dogs). Next slide the front edge of the bobbin case under the position plate. Then turn the lever towards you to lock the bobbin case in place. Make sure that the bobbin case can still move slightly. If it's tight, move the lever again and reset the bobbin case.

For pictures of replacing the bobbin case, see page 39 of the manual. Singer has PDFs of most of their manuals on their support page: https://www.singer.com/support . The current support page for the 9410 is https://www.singer.com/search/support?title=9410 . The current link to the manual is https://res.cloudinary.com/singer-sewing/image/upload/fl_attachment/Singer-Website-Library/outdated_product/SINGER_7029_7033__7035_and_9410_Sewing_Machine.pdf .

I hope this helps.

Cindy Wells

Remove bobbin case completely and check that the needle will go down properly. If so, put the bobbin case back in lining up the black arrow on the bobbin case (on left hand side) with the metal arm that comes out slightly on the left side. Sometimes, it is tight getting the case back in place properly. Once in place, check that the case will rock back and forth slightly.
Hope this helps.
If you are still having trouble, most Viking dealers will be glad to assist you in the store. You can find the Viking dealer nearest you using Locate a Dealer at the Husqvarna Viking website -
http://www.husqvarnaviking.com/us

Could the part number be 4011770? I've found the Viking 7 bobbins here: http://www.mysewingmachineparts.com/top-quality-metal-sewing-machine-bobbins-4011770-husqvarna-viking/ . Another site with them is http://www.sewingpartsonline.com/bobbin-viking-4011770.aspx . This bobbin is compatible with the Husqvarna Viking 7, 49, 51, 52, 21 & 21E . It probably will work for other machines. Sears also has them listed as 11770: http://www.sears.com/generic-viking-sewing-machine-bobbins-sewing-machine/p-SPM6124767105?prdNo=1&blockNo=1&blockType=G1 .

I also found these bobbins: http://www.amazon.com/Viking-Metal-Bobbins-5-pkg/dp/B000YZ5QSC . The part number appears to be 1702.

I hope this helps.

Cindy Wells
(googling Husqvarna Viking metal bobbins found a number of hits.)

Your machine is out of time. You'll need to take it in to a professional to get it timed correctly

manually turn the handle. the bobbin should latch on when the needle is highest.

Ok, hang on! This can get tricky! Remove the bobbin. Remove the presser foot and the needle. Remove the throat plate. This gives you plenty of room to monkey with your bobbin case. NOW, lay the bobbin case in its correct area and gently rotate it until it falls into place. It may take several tries. Once you're satisfied that it's secure, snap the holding clips into place and it should all fit nicely. THEN place your bobbin in the case correctly...check the diagram in the manual. Depending on the machine, some bobbins have the threads coming off counterclockwise and others have them coming off clockwise, but your manual should show. Sometimes, there's even a diagram on the throat plate or the bobbin case as well.
Good luck. Hope this works. If this solves your problem, please come back and rate my answer!

Hello, if your bobbin has a logo on it that looks like a 'H' this has to face up, you then need to take the tread and wind around a metal latch at the bottom the bobbin case then back onto the plastic plate, then place the plastic cover over it. This should then work.

Hope this helps

Call the shop and tell them that since they serviced the machine, the bobbin will not wind.

Ask to have this fixed while you wait and not leave the machine.

I had this problem when I first bought my machine. I took it in and they told me it was a recall problem. All the machines were having the same problem. They fixed it and I have not had the problem since. I bought mine at a Joanne fabrics. Hope this helps.