Question about Motorola Mobility RAZR V3

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Screen goes black and phone freezes.

I have a T-Mobile Motorola RAZR V3. I've had it for over a year now, and just recently started experiencing problems where the screen goes black, but the keypad stays lit up. In order to fix this, most of the time I just have to turn the phone off and back on. But sometimes, that doesn't work either. I've found that if I can fix it then if I leave the phone ON and take the battery out, then put it back in after a few seconds and turn it on. If that doesn't work, I have to take the battery out, plug the phone into the charger, and let the screen light up to an error message that says "unable to charge", then put the battery back in and let it light up to "charging" and turn it back on. It really gets irritating, especially in situations where its crucial to have my cell phone. Is there anything I can do to fix this without having to buy a new phone?

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  • captmartin53 Aug 19, 2008

    Razr v3 Freezes, Operation Fail message, incoming calls goes directly to voice mail, insert sim card message and screen either turns black or white in some occasions. Only thing to do is remove battery and replace it again. Any ideas? Before trashing it!

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  • Master
  • 7,752 Answers

Jessikah - take the phone and have the Flexcable replaced.

Captmartin53 - You need to reflash the phone's firmware for you.

Posted on Aug 21, 2008

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