Hi from retired Englishman in SW France, (and you're so right- what are these 'top loaders' anyway?!!)
Methinks a manual would help a lot!
You will need to type into your search engine/web browser '(make) washer manual' and you should be presented with a number of sources from which you can either download for free or have to pay a nominal amount. During the process you will be asked for the actual model number!
Good luck,
John C.
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