Stiripped gear . i have a stripped gear that drives the shredder wheels

I was having the same problem with my shredder. I called customer service; I was informed it was the gears on the inside of my shredder. My shredder is no longer under warranty. Don't open your shredder to repair it yourself because it will void your warranty. However, she is mailing me out the part I need for a small fee. Their customer service number is 1-800-327-8508 in the USA and international only 1-310-793-5650. I do hope this help you!