20 Most Recent Royal 150MX Cross-Cut Shredder Questions & Answers

For parts advice call Royal at 1-800-524-0799.

Royal 150MX... | Answered on Feb 15, 2017

Suggest pull plug. Remove and turn over unit. Clear out any remaining cuttings cleaning out any remnants such as credit cards and other plastic. Careful the blades are sharp

Purchase pre-oiled sheets of shredder paper or shredder oil from an office supply. Apply oil across mouth of shredder and cycle in reverse. Operate as normally after adding oil.

Try not to over load and add shredder oil as the unit starts to bog down in the future.

Royal 150MX... | Answered on Nov 30, 2015

  • The jam was not cleared completely
  • The shredding mechanism was damaged in the process of clearing he jam

Royal 150MX... | Answered on Nov 29, 2015

Most common reason is that there is paper would around the cutters, imposing an additional load on the machine. You will need to access the cutter assembly (disconnect all power) and manually remove all of the paper that has impinged between the cutters.

If you have run any labels or paper with gummed strips through the cutters, you may wish to consider throwing this one away and buying new. (In all fairness, it "can" be cleaned, but it is going to be a real dickens of a job to do).

If you decide to keep your shredder and clean the cutter assembly, remember to oil it on a regular basis per the instruction manual.

As for me, I use Fellows shredder oil
Fellowes Shredder Oil 12 oz Bottle with Extension Nozzle 35250
and oil my machine every time I dump the cuttings. I run a bead of oil in a serpentine pattern over a sheet of paper and then just shred it. (If you have never oiled the cutters, it may be too late to do so now. Something you need to do on an on-going basis).

Royal 150MX... | Answered on Jan 23, 2015

The most likely cause is that the shredded paper, has tightly wrapped itself in the blades. One possible cause is by shredding labels (like Avery Labels) or any paper which has adhesive on it. (Causes it to attach the cut pieces to between the cutters.) It reaches a point where there is so much bound up on the blades that even a single sheet of paper will cause an overload. The fix is simple to describe, but difficult to accomplish. You must go in and manually remove all of the paper bound up in the blades. It's not easy, I found that using a needle nose pliers worked best. Lot of digging and tugging (paper will pack between the blades very tightly). Sometimes a small, slotted screwdriver will aid in being able to pry out bits and pieces (it's not going to come out in anything but small chunks; at best). Don't forget to unplug your shredder before you start; those blades are sharp. This happened several times with my last shredder *Royal), but not once with my current shredder (Fellows). I tend to believe that the better quality shredders are worth the extra money. But any shredder will become a problem if you shred labels (like Avery) or paper products that has adhesive on it. (Another common mistake is shredding junk mail that has any kind of adhesive associated with it. Best to open and check first.) One other thing, ALL shredders need to be oiled on a regular basis. They make special oil for this, you can usually find small bottles of it at Wally World or the like. Best practice is to squirt some shredder oil in a serpentine pattern. over a piece of paper to be shredded and run it through. Do this whenever you empty the shredder bin. (Important for the life of your shredder.)

Royal 150MX... | Answered on Aug 29, 2014

Yes you should be able to get parts...contact Royal at 1-800-524-0799 for availability and prices.

Royal 150MX... | Answered on Jul 20, 2011

For parts assistance contact Royal at 1-800-524-0799.

Royal 150MX... | Answered on Jul 20, 2011

The only way to get parts for your shredder is to call Royal at 800-222-2310

Royal 150MX... | Answered on Jul 02, 2011

Most likely gears inside have been damaged...open up the cutting head... see what is broken ,then contact ROYAL at 1-800-524-0799 for parts assistance.

Royal 150MX... | Answered on Jun 18, 2011

For information regarding parts and replacement contact ROYAL at 1-800-524-0799.

Royal 150MX... | Answered on Jun 18, 2011

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