Depending on the usage of the scanner, you can try cleaning first. Kodak recommends rollers be replaced every 125,000 scans.
1. Open the scanner and use compressed air to gently clean the rollers. If that does not help, use cotton swabs with alcohol to clean off any residue left on the rollers.
2. Replace the rollers. Part numbers can be found here: parts
You can order the replacement parts directly from Kodak: 1-800-822-1414 (8AM - 8PM ET)
Happy Scanning,
Myridom
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