This is far from normal. What may be the problem is a component on the circuit board itself. You may have to take this to someone who has a multimeter to test and see which one it is (this may take a while, since there are a LOT of small components). If you don't want to (or have the money to) do that, you can just set the balance to the opposite side of the louder speaker until it sounds even out of both channels. Eventually, though, something will have to be fixed.
Hope that helped!
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/cameron_463100ffd54b591d
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