Roland Music - Recent Questions, Troubleshooting & Support


Try requesting it from Roland.

Roland Music | Answered on Aug 30, 2018


It's always possible the new battery had lost it's charge before it was installed. Check it with an ohm meter for it's voltage. Other than that, either the contacts in the battery holder may be in need of cleaning or the battery wasn't installed correctly.

Roland Music | Answered on Aug 02, 2018


This problem is on of overheating and will need to be taken in the repair shop to correct.

Roland Music | Answered on Jul 11, 2018


sadly we can not assist

Roland Music | Answered on Jul 06, 2018


See if you can determine where and get to the actual sticky spot. Often I have found that things like this are easy to clean or lubricate as soon as you see the actual place that is rubbing... Looks like it may be tricky to see the lever, but a mirror may help. clean it (even with "goof-off" or something) Then a little wd-40 (on a q-tip if you don't want to make a mess) or mineral oil will probably help. Good Luck

Roland Music | Answered on Jun 25, 2018


I have the exact same problem. All my flash cards worked fine, and all of the sudden, none work. Not even the one that came with it. I am still trying to fine the reason. I bought it eight years ago, that might be it.

Roland BOSS BR... | Answered on Jun 21, 2018


Well first off put it back where it was originally. if that doesn't fix it you've probabple blown the transformer in the power supply and it will needt o be replaced.

Roland Music | Answered on May 28, 2018


I don't see that model, I see a 500 and there is a 2000 but no 5000. The 500 piano is about 400 dollars. Make sure it has no issues with dead keys. The 2000 model is about 1400 dollars.

Roland Music | Answered on Apr 30, 2018

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