Question about HP Pavilion zd8000 Notebook
My ZD8000 gets to the windows XP loading screen and gives me the old "blue screen of death" (a blue screen with an error message telling me to remove any newly connected hardware). I put in the XP recovery disk I got with my computer from the manufacturer but I am never given the option to boot from CD. If I use F10 to go into the setup when the computer starts I dont see any option to enable/disable the boot from cd option. I ran a hard drive test and it will fail a part of the test each time. Nothing is connected to my computer, not even a mouse. I am out of ideas, please help!
Try to get into SAFE mode... tap F8 repeatedly when you first power on. You should get a safe mode boot menu, select last known good profile and press enter.
If this does not work reboot go into SAFE mode and select Safe Mode from menu and see if it will boot up.
You may get a pop up to use system restore, say yes, select restore to an earlier date (or similar) then use the calander to select a restore date that is PRIOR to the problem starting.
If this does not work boot to safe mode again and say NO (cancel) to use system restore and see if you can get to the desktop
post back results for further troubleshooting
Posted on Jul 16, 2008
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