Question about Sony Handycam DCR-TRV480 Digital Camcorder
I've been researching this for hours. I have the same problem. Took it to a repair shop today that would charge me $250 to replace the whole tape mechanism. Finally, I tried the whack trick. I gave the camera a good firm smack on the right side, and voila, now it works! I'm going to tranfer everything to DVD ASAP!
Posted on Jan 31, 2009
Try running an 8mm tape cleaner in it and see it that makes a difference
Posted on Jul 10, 2008
I have a (but not "the") solution. This happened to me once last year agoand now yesterday. The stuck problem might be related to battery powergoing down to nothing in conjunction with the unit not being able to read the tape.
There are LOTS of complaints about this on the net. Here are some links.
Amazon customer rating with problem cited:
Amazon review page
My battery power was low both times. I get the blinking tape light in center of screen. "Reinsert tape"message. Shows C32:20 at top right. Not all of these symptoms were thereevery time I started it up. And once I removed the tape (assuming Icould just put it back in or dislodge an obstruction) the lift mechanism was "locked" and would notwithdraw into the unit so I could close the door. However the auto slide that "pops" to release the tape stillworked when you fully open after partially closing the plastic door.
After fiddling for an hour, I could not find an obstruction, nor manual eject, and could not budge that mechanism whatsoever.
After I saw someone else post the comment about the replacing power source, the proverbial light went on.
My Solution (to stuck door):
I turned unit off. I open/closed the plastic door cover to pop out and removed the tape; left the door in stuck position (what choice you got?) Plugged in the power cable and fully charged the battery. Came back then unplugged the power cable and turned the unit on. I got the "replace power source" and C32:20 error. Shut it off and I ejected the battery and plugged it back in. The second time just the blinking cassette icon was there. The door mechanism now works correctly. If that exact step progression doesn't work this might give you a few more "fiddle" ideas until it does.
Not "the" solution:
The tape that originally was locked in there still gets the "Reinsert cassette" problem. I have never run a tape cleaner through this (I've used about 40 Hi8 tapes in 3 years or so). So I best do that now.
However, other tapes I've tried are working OK (so far). If the true cause is dirty heads (or at least one factor of the problem) I won't t be surprised if they soon start getting the error.
At least I can continue transferring my other tapes to DVD and record on blank ones. For the moment that is....
Once I figured this out I was able to search and find more answers on the net.
Want another solution? MANY have suggested and swear-by the "Whack it" method. I never did it but here is one page with some solutions for this/these problems: Whack it (at camerahacker forum)
The more you read the more you'll hear folks saying this unit is junk. Whether it is or not: /shrug. But mine has worked near flawless for 3 years and 40 tapes worth. So maybe I was lucky....
Posted on Oct 13, 2008
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