Sony Video Cameras - Recent Questions, Troubleshooting & Support


Dry it. Test it. Replace it.

Sony Video... | Answered Yesterday


Fixya does not provide any kind of repair service. Contact your local service centre

Sony Video... | Answered Yesterday



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Sony Handycam... | Answered on May 20, 2019


Either the battery is flat or something is stuck on the cassette case preventing the case sliding out with the mechanism.

Sony Video... | Answered on May 19, 2019


Yes, youll probably need it.

Sony Video... | Answered on May 15, 2019


Either the mechanism is jammed or the mechacon switch is in the wrong position. Take it to an authorised Sony Service Centre for repair.

Sony Handycam ... | Answered on May 14, 2019


Recently, I faced the same problem with a Sony XR-155 camcorder while being on vacation. Fortunately, I managed to recover my videos. First, make sure that you as little as possible to the hard drive in the camera menu, so I would not recommend to rebuild the image database or to reformat the drive.


Connect the camera to your PC in the same way that you would usually do. When I tried to access the drive in Windows Explorer, I got a message that the drive was not readable and needs formatting. You do NOT want to do that. I decided to make a full backup of the drive first, so that I could safely fiddle around later on.


The program that I used is Paragon Drive Backup. It gave me a few error messages during the back-up, which I all ignored, and after about 1.5 hours the copy was ready. The next step was to mount the image as to a free drive letter. I figured that I would need some kind of data recovery tool to extract the data, but to my surprise, the mounted disk image was readable in Windows Explorer as if no problem had ever occurred. Luckily, I was able to extract all of my videos from the camera in this way.


Of course I do not know for certain whether this technique also works in your case. For instance, it could be the case that the code E:31:00 is a generic HDD error message and therefore, it might be the case that your camera has a different problem than mine had. However, I think it is worth the shot to try to recover your data in this way (I assume Backup & Recovery 10 Suite does the same trick, a demo version is available on http://www.paragon-software.com/downloads/home/).


This procedure of course does not fix your camera (what I understand from various massages across the internet is that you should send it to Sony to get it repaired), but at least you might be able restore your data. I hope that you will be successful, good luck!

Sony HDR-XR100... | Answered on May 07, 2019


Common problem. There is a flexible cable that goes from inside the body to the flip out LCD screen. More than likely, this cable needs to be replaced. Time for Professional service. We can help!
Contact Us at AVRepair com

Sony Handycam... | Answered on Apr 17, 2019


HDD formet error E;31;00

Sony Handycam... | Answered on Apr 12, 2019


I AM GETTING HDD FORMAT ERROR E:31.00 SONY DCR-SR6E. PL.SOLVE THE PROBLEM

Sony Handycam... | Answered on Apr 09, 2019


Just search in Google MTS to MOV converter,hope you can find out some converter,i am using aimersoft converter for playing my mac.
http://www.aimersoft.com/convert-mts/convert-mts-m2ts-to-mov-mac.html

Sony Handycam ... | Answered on Apr 08, 2019


you need firewire to import video, unsure of Imovie software, should not matter once on pc

Sony Handycam... | Answered on Apr 07, 2019


cheap and safe FIFA 19 Coins can be bought from https://www.fifacoinszone.com/contents-category-fifa19coins.html, as the FUT 19 birthday will come soon, there will be lots of activities, FIFA Coins will be cheaper than usual, you can get some for you ultimate team, good luck to you.

Sony Video... | Answered on Mar 20, 2019

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