Sony Video Cameras - Recent Questions, Troubleshooting & Support


Trust me on this one....with tape still in unit and battery removed, smack both sides of unit firmly 3-4 times with the heel of your hand. It works 9 out of 10 times on all Sony cameras. I was quoted $170 to just look at the camera and then a probable $290 to replace the cassette loader mechanism. I told them it wasn't worth it. I checked other Sony blogs addressing the same issue and with out fail smacking the ...cking thing is the only way around it. Apparently it frees up a stuck part. Give it hell.

Sony Handycam... | Answered Yesterday


The abnormalities in initialization of the focus lens and the abnormalities in initialization of the zoom lens occurred simultaneously(FOCUS OR ZOOM SECTION NOT WORKING PROPERLY)

Sony Handycam ... | Answered on Dec 11, 2017


Recently, I faced the same problem with a Sony XR-155 camcorder while being on vacation. Fortunately, I managed to recover my videos. First, make sure that you as little as possible to the hard drive in the camera menu, so I would not recommend to rebuild the image database or to reformat the drive.


Connect the camera to your PC in the same way that you would usually do. When I tried to access the drive in Windows Explorer, I got a message that the drive was not readable and needs formatting. You do NOT want to do that. I decided to make a full backup of the drive first, so that I could safely fiddle around later on.


The program that I used is Paragon Drive Backup. It gave me a few error messages during the back-up, which I all ignored, and after about 1.5 hours the copy was ready. The next step was to mount the image as to a free drive letter. I figured that I would need some kind of data recovery tool to extract the data, but to my surprise, the mounted disk image was readable in Windows Explorer as if no problem had ever occurred. Luckily, I was able to extract all of my videos from the camera in this way.


Of course I do not know for certain whether this technique also works in your case. For instance, it could be the case that the code E:31:00 is a generic HDD error message and therefore, it might be the case that your camera has a different problem than mine had. However, I think it is worth the shot to try to recover your data in this way (I assume Backup & Recovery 10 Suite does the same trick, a demo version is available on http://www.paragon-software.com/downloads/home/).


This procedure of course does not fix your camera (what I understand from various massages across the internet is that you should send it to Sony to get it repaired), but at least you might be able restore your data. I hope that you will be successful, good luck!

Sony HDR-XR100... | Answered on Dec 05, 2017


Any V8 camcorder will play your tapes. Hi 8 will be needed if your recorded in Hi 8 mode.
Sony, Sanyo and Sharp made V8 camcorders. Pioneer made some very nice V8 players!

Sony Handycam... | Answered on Dec 05, 2017


Call Sony's support number. They may be able to walk you through a fix.

Sony DCRSX44... | Answered on Dec 04, 2017


If where you put the batteries in are corroded you can use a small file or sand paper to clean them up so you can get better connections hope this helps Merry Christmas

Sony Handycam... | Answered on Dec 03, 2017


hi Dstein556.
As long as the files are related to the films and any other files you have saved,then yes you can.
but if you are still not happy to do this then just delete mts files first and check to make sure all is well,if so then delete the cpi files.
again if your still not sure then,then just copy the files mts cpi to a disc.then when you have done that.if anything goes wrong you can put the files back if needed.
or if you have enough space with leaving the mts and the cpi files on there then just leave them there.
but what ever you do will be at your own risk.

Sony Handycam ... | Answered on Dec 02, 2017


Yes. It's broken.

Sony Handycam... | Answered on Dec 01, 2017

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