Question about Sony Handycam DCR-TRV280 Digital Camcorder

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Reinsert the cassette?

Everytime I turn on my camera it tell's me to reinsert the cassette, now I have tried every thing the book had to offer in it to fix this but still no luck, I really hope that you can help me to fix this issue? My email is [email protected]

Thank you,
Melissa

Posted by melissa0501 on

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1 Answer

AMJAD HUSSAIN

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Hello Melissa,
This problem is due to mechanism which is misalligned so plese contact any authorised service centre to rectify this problem.
Take care

Posted on Aug 15, 2008

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1 Answer

The screen keeps saying reinsert cassette and I reinsert the cassette and it says it again. I tried a new cassette and same thing.


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Reinsert cassette message


Believe it or not, after having the same problem "re-insert cassette" and "reattach power source", and after talking to Sony and them telling me it would be $111.00 to repair, I hit mine with the palm of my hand twice on each side and twice on the back by the battery and it actually worked--haha Go Figure!!

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"Reinsert the Cassette"


If the warranty is no longer valid, try to identify what part of the camera is being scraped, then gently bend it back into place. There are a lot of thin metal shields inside the camera that could easily have been dented. I would strongly suggest a repair, as it is a very simple problem that can be easily fixed by moderately skilled hands.

Usually when I got that error message, I would take out the cassette, close it up, take off the battery, and smack it really hard a couple of times. It sounds odd, but it comes from a sony technician. It's the perfect temporary fix.

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Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
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Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times.

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Hello Everyone!

My Handy Cam CCD TRV-138 was have a malfunction error by stopping and beeping and telling me to reinsert cassette.
HERE IS HOW YOU GET IT TO WORK.....
Let me first tell you that you need to call the Sony Service Hotline at 1-800-488-7669.

They will have their service tech help you to reset the camera, STEP by STEP and it will work fine after that.

You have to do several things in the right sequence in order for the reset to work. You can't just press the reset button and make it reset.

It doesn't cost anything to have Sony help you over the phone. They are all too happy to make sure that you are satisfied with their product and want to help you.

Mine was out of Warranty by 4 years and they still helped me without charging me.

I followed their steps and it worked. She had me first remove the cassette tape from the camera, turn off camera, remove the battery, then she had me turn the camera back on, then she had me take a pen or pencil and push the reset button, that is below the volume buttons (inside the view finder area). Release the pen then turn camera off again, then unplug the cord and wait 60 seconds so that the residule electric current can completely drain from the Camcorder. After 60 seconds, power on the camera and before you do anything else *YOU MUST RE-ENTER AND SET THE YEAR, DATE, TIME before you go any further. This is crucial to your camera working properly. Then power off again. Power up one more time and this time try to record and playback and see if everything works ok.

Mine worked fine. If this does not work for you it may be because you own a different model and you will need to have Sony give you specific instructions for your model.

Good Luck and let me know on this blog if it works.

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1 Answer

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I had the same problem. I would suggest going to the service with it. The "head" needs changing.

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Hi lskumar!I have also got SONY DCR-TRV285E and it gives the same problem as yours. It took me long 3 months to get around the problem. I surfed a lot and found that many people are facing the same problem with sony cameras.

Now the fix is - When your camera gives "Reinsert the cassette" message", take a pen / pencil like object and push the reset switch on the camera. Its just below the volume +- buttons. The camera would restart. See if this solves your problem. If it doesn't then switch off the camera and apply Indian style of repair - Give 1-2 slaps on the cassette side but don't hit too hard. Then switch on and reset again. Repeat 2-3 times if necessary.

This is weird but it works for me. I got this solution from some forum on internet. Hope it works for you too!!! Remember, this is only a temporary solution. The problem keeps on arising every now and then. The SONY ppl don't have any cure for this. They don't know why it happens.

One more thing. Buy a good head cleaning cassette. This would give new life to your camera-head.

Have a nice day! Do tell me if it works..

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1 Answer

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reel table on the right ( take - up ) if has low tension ? will slow down or stop , giving reinsert error : stretching spring ( inside reel table ) will fix problem , as well as to order and replace reel table .

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1 Answer

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What error message is it giving to you ?? as this will be a good indication of fault.You have tried all the usual things to try by the sounds of things,

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