Question about HP Photosmart D7160 InkJet Printer

2 Answers

Ink failure on d7160

How do you open the cover on the right side? i am pushing on the two plastic tabs on the bottom of the printer (is it ok to turn the printer on the side to work on it?) and pushing on them with a screw driver, but it is not opening easily. thanks so much

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  • mark_carter6 Aug 20, 2008

    i have the same ink failure command and have already taken the side panel of the printer and would like to know the reset button code please

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2 Answers

Ryan here again,
Just want to thank UPRon...the fix involving removing the side, powering up with the unplugged ribbon cable and going through the button hitting rigmarole, then powering back up and then going through the 2nd rigmarole of menu/buttons worked!!! Cover went back on easy enough and my D7160 is rolling nicely again. After that sequence of buttons I feel like I should have some free lives on Mario Brothers or though?
Thanks for the good info UPRon...
Good luck all.

Posted on Aug 08, 2008

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Have not tried the reset yet, but just got the cover off...it is a 2 screwdriver operation/plastic tab. You need to get one small screwdriver underneath the bit of metal holding the plastic tab back, so that you screwdriver handle is facing out beyond the edge of the base of the unit. Then while applying just enough lever pressure to get the plastic catch lower than the metal holding it back, take your 2nd screwdriver to the plastic nub side to pry/push it outward while still holding the tab to clear the metal with screwdriver 1...it''ll bang the plastic up a bit, but I had success w/no breakage. There are some internal tabs too(plastic on plastic), but with firm and slightly anxious pressure those released w/out breakage too...good luck. I'll make another post if this reset procedure works for me..wish me luck? I want to put a boot betwixt the buttocks of HPs corporate management...total bs for a 300 and some dollar machine with 70 buck worth of new ink. Ryan

Posted on Aug 06, 2008

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3 Answers

I put 2 new printer cartridges in and got the effor Oxc18a0101. What should I do? My printer is an HP Photosmart D7160. I've looked at some solutions on line, but they refer to typing numbers,...


Hi Karen, This likely is either due to Bad/Expired Printhead or it could be defective printer ( hardware failure ). However you can give it a try. Follow the steps below and it should solve the problem, else we need to consider it could be defective Printhead or printer hardware failure.

The Photosmart D7160 does not has "*" and "#" because it is not a fax capable printer.

*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).

The error message 0xc18a0001 "Ink System has Failed" is now gone

Regards,
Ron


* Please rate this solution with Thumbs up and Testimony to help us improve providing support

May 17, 2011 | HP Photosmart D7160 InkJet Printer

1 Answer

My 8250 printer displays error code 0xc18a020a


Solution ....ink System Failure...error 0xc..........


These instructions worked very well for me. If you follow the same instructions exactly,it should work for you too.

1) If you are looking at the printer FROM THE FRONT, remove the right hand side cover. On most HP printers, there are 2-3 tabs on top that will either pop out with a screwdriver under the top cover, or can be removed with screws. Make sure you have the printer powered off and UNPLUGGED.

2) On the front, bottom, right is a separate piece of plastic that is attached to the side cover that should also be removed. Remove the plastic cover from the side at this point, and you should see a circuit board. The following link will show how to remove the printer cover: http://hpphotosmart8250.blogspot.com/

3) There are two ribbon-type connectors on the top [center] of the circuit board that are plugged in directly to the top, inserted towards the bottom of the printer. One is slightly wider than the other. Again, make sure your printer is powered off AND UNPLUGGED. Unplug both of these ribbons [this can be done without removal of the circuit board from the printer, just use care and maybe some forceps or hemostats to help with reinstalling later], and make sure they are not partially plugged in or touching the board.

4) Plug in, and turn back on the printer. A new Ink failure message should come up (the numbers will be different.) Click OK on this, then unplug the printer again.

5) Plug both of these ribbon cables back into their respective connectors. Plug in the printer and turn it on. It should start back up, and REINITIALIZE as if you just turned it on for the first time. [The printer will run for a long time pumping fresh ink through the print heads during initialization, so be sure you have cartridges that are fairly new/full.] The ink status will be correct, and no more ink system failure messages.

6) Put your printer back together...

Nov 02, 2010 | Printers & Copiers

1 Answer

Printing problem hp D7160 error 0xc18a0001 please help


Hi,problem can be solved .Please check out this link for the Ink System Failure problem.

fixyourownprinter.com/forums/printer/39471

These are from the link above:

Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and then turn it back on. You will have to turn the printer off twice and then it will recalibrate.

Our HP 3310 was having the same ink system failure. Tried everything I could find, and had just about given up when I found this forum. I didn't quite get the reset right the first time, but on the second try it worked. After holding down OK, Cancel, Black and Color buttons while turning it off, I turned it back on, it turned itself off and I turned it back on again, it started off doing the calibration and it took about 5 minutes, but when it was finished I had a working printer again.
Also
*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone.
Hope this works for you. Please let me know.

Oct 28, 2010 | Printers & Copiers

1 Answer

Oxc18a0101 error message ink system failure


*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone. http://www.fixya.com/support/t451942-help THIS WORKED!!! Don't throw it out try this first for: Ink system failed Error16x16_smiley-surprised.gifxc18a0101 on photosmart D7160. This is to reset the error code only,you will need to explain in more detail why you got the code and what you've done to correct it.

Jan 24, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I have a lenmarx x5150 printer and have no manual with instructions.How do I use it and replace ink?


  • Press the "Power" button to turn on your Lexmark
  • Step 2 Open the top portion of the printer to reveal the ink cartridges.
  • Step 3 Lift the gray plastic cover on the left. Remove the empty black ink cartridge. Next, lift the purple plastic cover on the right and remove the empty color ink cartridge.
  • Step 4 Remove the new black ink refill cartridge from its packaging. Tear the protective strip of paper from the cartridge's sensor. Now, remove the new color ink refill cartridge from its packaging and tear the protective strip of paper from the cartridge's sensor.
  • Step 5 Turn the cartridges so that you can read the label. This is the way the cartridges should face when being put into the printer.
  • Step 6 Slide the black cartridge into the slot on the left side and push it down. Slide the color cartridge into the slot on the right side and push down.
  • Step 7 Push the gray plastic cover down over the cartridge until it clicks closed. Push the purple plastic cover down over the cartridge until it clicks closed.
  • Step 8 Close the top portion of the printer. Your new ink cartridges are installed, and your printer is ready to use.

Nov 19, 2009 | Printers & Copiers

1 Answer

Where do you insert the ink cartridges on lexmark x4650


These are the instructions for X2500 Printer
1.Press the "Power" button to turn on your Lexmark X2500 3-in-1 printer.
2.Open the top portion of the printer to reveal the ink cartridges.
3.Lift the gray plastic cover on the left. Remove the empty black #28 ink cartridge. Next, lift the purple plastic cover on the right and remove the empty color #29 ink cartridge.
4.Remove the new black #28 ink refill cartridge from its packaging. Tear the protective strip of paper from the cartridge's sensor. Now, remove the new color #29 ink refill cartridge from its packaging and tear the protective strip of paper from the cartridge's sensor.
5.Turn the cartridges so that you can read the label. This is the way the cartridges should face when being put into the printer.
6.Slide the black #28 cartridge into the slot on the left side and push it down. Slide the color #29 cartridge into the slot on the right side and push down.
7.Push the gray plastic cover down over the #28 cartridge until it clicks closed. Push the purple plastic cover down over the #29 cartridge until it clicks closed.
8.Close the top portion of the printer. Your new ink cartridges are installed, and your printer is ready to use.

Oct 25, 2009 | Lexmark X2500 All-In-One Printer

4 Answers

Ink system has failed 0xc18a0206


This is easily fixed with the following key sequences. You do NOT have to open the printer and unplug a circuit board.

1) press * and # at the same time
2) press 1, 2, 3 and “support R0632M” should display
3) press > and “information menu” should display
4) press > and “configuration menu” should display
5) press OK and “hardware failure status” should display
6) press OK “failure status: clear”. Press OK to clear
7) press CANCEL
8) press CANCEL
9) press CANCEL
10) turn printer off, unplug power cord for 2 minutes, plug cord back in then turn printer back on.
NOTE: I did this and the fist time the error came back. Do the sequence again (as I did) and the error will be replaced with the usual print cartridge initialization screens. Print a test page to make sure.

Dec 08, 2008 | HP Printers & Copiers

3 Answers

HP Photosmart D7360 - Oxc18a0001 Ink System Failure


I had the same problem and this is how I fixed it... It is hard to get the cover off (and it's not the top cover, but the one on the right side as facing), but once you do follow the directions below.

- Turn off power and unplug from power source.
- Open right side of printer (looking at the front).
- Disconnect by pulling gently, both white flat ribbon cables off the main circuit board.
- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
- Unplug power source.
- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
- Plug in power source and turn printer on (Printer preparing occurred).

Dec 04, 2008 | HP Photosmart C5180 All-In-One InkJet...

15 Answers

Help!!!


*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone.

/Putte

Mar 18, 2008 | HP Photosmart D7160 InkJet Printer

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