Ilene,
sounds like a) your audio amplifier IC chip is fried, or b) cold solder joint to the speaker(s).
Any chance your pet stepped on the "Mute" button on the remote control?
Or perhaps there's a book on top of the remote which is continuously transmitting the "Mute" Infra-red code?
Any chance that someone has selected "external speakers" in an on-screen menu, thus disabling the internal speakers, and sending the sound signal to RCA jacks on the back of the set to which
nothing is attached? perhaps this setting may be called "Surround Sound?"
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