Net command is stuck on the screen. The highlight jumps from one device to the next non-stop. I've unplugged and reset but nothing will get the net command off the screen neither with the controls on the TV nor the remote.

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The error you are getting on your windows is because of the missing boot.mgr file. It could be damaged or corrupted. Now either you have to install a fresh copy of windows or initiate a startup repair.

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windows Error Code 0x80070652 Solution

For Windows try a combination approach. Unplug the data cable from both the computer and the printer (USB). Then stop the print spooler and restart it. You could do this from the Control Panel (System Services). I find it easier to do this from the Command Prompt (For Vista and Win7 you need to run as administrator) Start > All Programs > Accessories > right click on Command Prompt and select Run as Administrator (for older versions just left click on the Command Prompt).

At the prompt in the window, type "net stop spooler" without the quotes followed by hitting enter.
At the next prompt, type "net start spooler" again without the quotes and then hit enter.
(Press y if you are prompted with a warning about fax service after the first command). Then restart the computer after you see another prompt.

Once your computer has rebooted, check if the spooler is empty before reconnecting the data cable. Then try to print another job.

I hope this helps.

Cindy Wells
(you can actually stop the service without restarting it and then reboot. However, you need to take a long coffee break before the spooler finishes clearing the stuck document.)

One place to find the print spooler (queue) is from the start button. Look for Printers and Devices (IIRC) in the list on the right side near the Control Panel link. Click on the command and then double click on your printer, then click on See what's printing or the line about the printer queue. (or right click on the printer and choose see what's printing). From this control panel, you will also see a triangle if there is an Windows device error and can troubleshoot that error.

Sometimes the problem is something stuck in the queue that can't be deleted. In that case try stopping and restarting the spooler. Start > All Programs > Accessories > right click on Command Prompt and select Run as Administrator. In the subsequent window, type "net stop spooler" without the quotes followed by hitting enter. On the next line, type "net start spooler" again without the quotes and hit enter. After that command executes, restart the computer. Check the spooler and try printing again. (If you get a query about stopping other services, type Y and enter. The service will restart on rebooting.)

I hope this helps.

Cindy Wells

Click on Start button
Click on Run
Type SERVICES.MSC and click ok
look for Print Spooler in the list
highlight Print Spooler,
Click on STOP button then click on START
close the window and check if the print queue is gone.

Alternate method,

Click START
Click RUN
Type CMD ( or COMMAND ) and hit enter
In the black window type
NET STOP SPOOLER ( hit enter button )
Type
NET START SPOOLER ( hit enter button )

Repeat the Stop and START Command 4-5 times
End the Command with NET START SPOOLER

Open Printers and faxes folder - Refresh the Window - the printer will show Status ready with 0 document

Have you checked if there are any Documents Stuck in Queue to print ? ( under Control panel - Printer and faxes folder )

Click on Start button
Click on Run
Type SERVICES.MSC and click ok
look for Print Spooler in the list
highlight Print Spooler,
Click on STOP button then click on START
close the window and check if the print queue is gone. ( Refresh the Printers and Faxes folder )

If this does not fix the issue :

Alternate method,

Click STart
Click RUN
Type Cmd ( or COMMAND ) and hit enter
In the black window type
NET STOP SPOOLER ( hit enter button )
Type
NET START SPOOLER ( hit enter button )

Repeat the Stop and START Command 4-5 times
End the Command with NET START SPOOLER

Open Printers and faxes folder - Refresh the Window - the printer will show Status ready with 0 document

Yes you can
Open Control Panel - from START button
Open Printers and Faxes Folder
Highlight the Printer icon - Right click and click on Cancel All documents.
If this does not cancel.. try these steps below


Click on Start button
Click on Run
Type SERVICES.MSC and click ok
look for Print Spooler in the list
highlight Print Spooler,
Click on STOP button then click on START
close the window and check if the print queue is gone.

Alternate method,

Click STart
Click RUN
Type Cmd ( or COMMAND ) and hit enter
In the black window type
NET STOP SPOOLER ( hit enter button )
Type
NET START SPOOLER ( hit enter button )

Repeat the Stop and START Command 4-5 times
End the Command with NET START SPOOLER

Open Printers and faxes folder - Refresh the Window - the printer will show STatus ready with 0 document

Click on Start button
Click on Run
Type SERVICES.MSC and click ok
look for Print Spooler in the list
highlight Print Spooler,
Click on STOP button then click on START
close the window and check if the print queue is gone.

Alternate method,

Click STart
Click RUN
Type Cmd ( or COMMAND ) and hit enter
In the black window type
NET STOP SPOOLER ( hit enter button )
Type
NET START SPOOLER ( hit enter button )

Repeat the Stop and START Command 4-5 times
End the Command with NET START SPOOLER

Open Printers and faxes folder - Refresh the Window - the printer will show Status ready with 0 document

In Windows, you can force the queue to empty from a command prompt window (or Start > Run) With Vista and Win7, right click and Run as Administrator. You can also do this by stopping the spooler service in services.msc . Run services.msc and click stop then start, Apply, and OK.

For the command prompt (or Run) type "net stop spooler" <enter> without the quotes; then type "net start spooler" <enter> (again without the quotes). Next reboot the computer. The queue should be empty after the reboot. (If you only do the first command, it can take a long coffee break before the queue resets.)

I hope this helps.

Cindy Wells

no computer is trash when you are dealing with a software issue.

boot up and tap on the f8 key... when you get to that screen... choose safe mode... if it successfully boots.... go to start menu... and restart again... it should boot... if it wants to do the update let it.... if still nothing.... f8 again and choose last known good configuration

Robert