20 Most Recent HP LaserJet P2015dn Printer Questions & Answers


Hi Basically I powered up the printer unplugged the network cable. Reconnected and waited 2 min. Pressed green button till first sign of green light flashing. The printer then printed out a printout which shows ip address on first and third page. I then used internet explorer to change printer from DHCP settings to fixed. just type new ip address on internet explorer address line. PC and printer must be on same network.

HP LaserJet... | Answered on Mar 02, 2018


Try reinstalling printer driver.
The current driver may not be correct for this printer

HP LaserJet... | Answered on Feb 23, 2018


Give a call to hp support (877-690-9305) They will help you to resolve the issue

HP LaserJet... | Answered on Jan 26, 2018


-Open printer icon in your computer and delete all the job printing
there. And press cancel bottom on the printer many times as well.
-If there are so many page, the printer can't handle, you need to print 10 pages per time only.

Good luck

Mai

HP LaserJet... | Answered on Jan 16, 2018


Are you facing the MSVCR80.dll-Missing problem? If Yes! Then follow these steps to fix it.

- Reinstall Microsoft Office
- Resolve Corrupted MSVCR80.dll Related Registry Entries
- Restore Deleted MSVCR80.dll File
- Check the Status of System Files
- Restore the System

Source:-
http://www.sorcim.com/knowledgebase/MSVCR80.dll-Missing.html

HP LaserJet... | Answered on Sep 12, 2017


Sounds like your fuser is getting ready to stop working. Your fuser creates the heat so the toner from the cartridge is baked onto the paper as it passes through, your toner is rubbing off, so you could try cleaning, but I'm sure it'll be a new fuser, or possibly a fuser roller. Your owners manual has all the information and step by step trouble shooting guide to let you know.

HP LaserJet... | Answered on May 23, 2017


tooner goes to low or paper stucking any where in paper path..check for both ur problem will be resolved

HP LaserJet... | Answered on Feb 11, 2017


Dead formatter is the most likely cause. These units were notorious for this failure. Move on, buy a new printer, because you have a very good chance of getting another bad formatter if you buy parts for it.

HP LaserJet... | Answered on Oct 12, 2016


Enter the ip address into your we browser annd reset in the options

HP LaserJet... | Answered on Jul 10, 2016


HP Print Diagnostic Utility was created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing.Follow the on-screen instructions to run the utility. Details and specifications File name: s.gif HPPDU.exe [1/1, 1.54M] System requirements: s.gif No additional prerequisites Released: s.gif 2010-08-13 Version: s.gif 3.0.0.013 Compatibility: s.gif Microsoft Windows Vista, Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows 7 (32-bit), Microsoft Windows 7 Home Basic (32-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Enterprise (32-bit), Microsoft Windows 7 Ultimate (32-bit), Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 7 Enterprise (64-bit), Microsoft Windows 7 Ultimate (64-bit), Microsoft Windows 7 (64-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows XP Fix/Enhancement: s.gif This version of the HP Print Diagnostic Utility provides an improved user interface in multiple languages, improved diagnostic and problem resolution capability, and support for usb and network connected devices.

HP LaserJet... | Answered on May 18, 2016


5 seconds may not be quite long enough.. please see extract below from HP web site for the P2015 series. 
"On the printer, press and hold the green button for eight seconds, or until the LEDs above the button start to blink. The printer prints out the configuration pages. You will find the IP address on page 2."


HP LaserJet... | Answered on Apr 01, 2016


Hi Raja,

This means there is an error during POST (power on self test). Please refer your manual for the error codes or light codes. If you can manage to access the machine diagnostic menu please do. Like from off position and pressing combination of buttons holding for 3 to 5 seconds and powering it on.

Best regards,
Rosener

HP LaserJet... | Answered on Dec 02, 2015


Please try to clean the paper feed rollers.

HP LaserJet... | Answered on Jul 10, 2015


Hi Terry
Use a Flashlight and check carefully.
There is probably a simple Infra Red Light source shining across a gap and being blocked from the sensor.
The wires on the back of the Light source & IR Sensor are the giveaway.
It thinks it's blocked!.... They can't really think, just a switch!
Could be a switch also but a IR Detector is more likely.
Remove the toner cartridge and use a source of high pressure air to blow out.
Obviously the sensor could be broken... Usually Not the case!

HP LaserJet... | Answered on Mar 06, 2015


Press and hold the green button for few seconds

HP LaserJet... | Answered on Feb 16, 2015


You most likely need to update the driver, which should be on HP site.

HP LaserJet... | Answered on Feb 13, 2015

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