I am trying to reinstall operating system. The instructions say to hit Alt F10 when the acer logo appears, but it goes directly to the Windows logo when I start it up.

Keyboard - Do you have the NumLock on?

From the ACER support site:

To start the system recovery:

1. Restart the computer.
2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
4. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.

If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form..
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.

1. Restart the computer.
2. When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
3. Press the CD-ROM drive eject button and insert the disc labeled System CD.
4. Close the CD-ROM tray.
5. Refer to on screen instructions to select either CDROM or USB CDROM.
6. The computer will boot from the Acer Recovery Media
7. When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.
   Note: If there are multiple Recovery CDs, please insert the first of the Recovery CDs.
   
8. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.

Note: if your computer is unable to run the Acer Recovery process, or errors occur during recovery, please contact Acer support.

1. Restart the computer.
2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
4. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.

If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form.

To start the system recovery:

1. Restart the netbook.
2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
4. After the system recovery program has loaded, follow the prompts to reinstall the Operating System.

If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. In order to recover the system using Acer Recovery Media, an external optical disc drive is required.

1. Restart the netbook.
2. When the Acer logo appears on the screen, press the F2 key repeatedly.
3. Press the Left Arrow key until you've selected Boot.
4. Ensure that the external optical drive is plugged into a USB port.
5. Refer to on screen instructions to set the first device to USB CDROM.
6. Press the CD-ROM drive eject button and insert the disc labeled System CD.
7. Close the CD-ROM tray.
8. Press the F10 key and then the Enter key to save the changes and restart the netbook.
9. The computer will boot from the Acer Recovery Media
10. When prompted for the Recovery CD, remove the System CD and insert the Recovery CD. Note: If there are multiple Recovery CDs, please insert the first Recovery CD.
    
11. After the system recovery program has loaded, follow the prompts to reinstall the Operating System.

Note: If you do not have a set of Acer Recovery Media you may purchase recovery media online. If your computer is unable to run the Acer Recovery process, or errors occur during recovery please contact Acer Support.

Select models have the ability to have the operating system reinstalled from a hidden drive built into the computer.

To start the system recovery:

1. Restart the netbook.
2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
4. After the system recovery program has loaded, follow the prompts to reinstall the Operating System.

If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. In order to recover the system using Acer Recovery Media, an external optical disc drive is required.

1. Restart the netbook.
2. When the Acer logo appears on the screen, press the F2 key repeatedly.
3. Press the Left Arrow key until you've selected Boot.
4. Ensure that the external optical drive is plugged into a USB port.
5. Refer to on screen instructions to set the first device to USB CDROM.
6. Press the CD-ROM drive eject button and insert the disc labeled System CD.
7. Close the CD-ROM tray.
8. Press the F10 key and then the Enter key to save the changes and restart the netbook.
9. The computer will boot from the Acer Recovery Media
10. When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.
    Note: If there are multiple Recovery CDs, please insert the first Recovery CD.
    
    
11. After the system recovery program has loaded, follow the prompts to reinstall the Operating System.

Note: If you do not have a set of Acer Recovery Media you may purchase recovery media online. If your computer is unable to run the Acer Recovery process, or errors occur during recovery please contact Acer Support

The windows has to be reinstalled ( Formatting the Hard Disk with DATA LOSS ) Select models have the ability to have the operating system reinstalled from a hidden drive built into the computer.
To start the system recovery:

1. Restart the netbook.
2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
4. After the system recovery program has loaded, follow the prompts to reinstall the Operating System.
5. Select ' completely restore to factory defaults

If this is not working, then get the Factory Recovery CD's to reinstall windows.

The windows has to be reinstalled ( Formatting the Hard Disk with DATA LOSS) Select models have the ability to have the operating system reinstalled from a hidden drive built into the computer.
To start the system recovery:

1. Restart the netbook.
2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
4. After the system recovery program has loaded, follow the prompts to reinstall the Operating System.
5. Select ' completely restore to factory defaults

Select models have the ability to have the operating system reinstalled from a hidden drive built into the computer.This will RESET the computer to its Factory Settings( DATA LOSS )

To start the system recovery:

1. Restart the netbook.
2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
4. After the system recovery program has loaded, follow the prompts to reinstall the Operating System.

The windows has to be reinstalled ( Formatting the Hard Disk ) Select models have the ability to have the operating system reinstalled from a hidden drive built into the computer.
To start the system recovery:

1. Restart the netbook.
2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
4. After the system recovery program has loaded, follow the prompts to reinstall the Operating System.
5. Select ' completely restore to factory defaults '

Select models have the ability to have the operating system reinstalled from a hidden drive built into the netbook. To start the Acer eRecovery:

1. Tap the Alt and F10 keys togther during Power-On Self-Test (POST while the Acer logo is being displayed).
2. When prompted with a boot screen, hit the Enter key.
3. After the Acer eRecovery program has loaded follow the prompts to reinstall the operating system.

If the ability to reinstall from the previous method is not available or fails during the recovery, recovery of the operating system will need to be from Acer Recovery Media. In order to recover the system using Acer Recovery Media an external optical disc drive is required.

1. Press F2 to enter BIOS Setup during Power-On Self-Test (POST while the Acer logo is being displayed).
2. Arrow over to "Boot".
3. Ensure that the external optical drive is plugged into a USB port.
4. Refer to on screen instructions to set the first device to "USB CDROM".
5. Press the CD-ROM drive eject button and insert the System CD.
6. Close the CD-ROM tray.
7. Press "F10", then press "Enter" to save the changes and reboot the system.
8. The netbook will boot from the Acer Recovery Media, follow the prompts to reinstall the operating system.

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try while you are seeing acer logo   ALT+f10