You don't specify details on what happens when you try to download your videos, but it's usually a software error that causes this type of problem. Regardless, there is another better way to download pictures and videos, and that is by using a portable USB card reader (please see this link). Card readers are available everywhere for a couple dollars (try Amazon first). They are a much easier, faster, and less error prone way to download your photos and videos than using a cable attached to your camera.
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