Whwn I try to scan a document using my hp photosmart c4180 all in one , I get a message asking me to insert disk 1 , appently I have a missing docproc

Try resetting the printer:
Reset the printer
-Disconnect the Universal Serial Bus (USB) cable from the back of the printer, but leave the printer turned on.
-Open the cover of the printer and remove the print cartridges.
-Close the cover and wait for the Insert Ink Cartridges message.
-Disconnect the power cord from the back of the printer and wait for one minute.
-Reconnect the power cord. If the printer does not automatically turn on, press the Power button.
-Open the cover and reinsert the print cartridges.
-Close the cover. If prompted, print a calibration page.
-Reconnect the USB cable, and try to print a print job from the computer.
Hope that helps!

Try Using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English)

Hello and Welcome to FixYa!
There are a lot ways to scan a document to the PC, like you can use the HP Scanning utility called HP Solution Center or you can also use the default Windows scanner. All the procedures regarding all the mediums are listed on the HP's support site, I'm attaching the like for your convince. If you are having questions/problems do ask me, I'm here to Help.
If you think I was of help, your token of appreciation in the form of rating will be esteemed.
Concerned, Nooh
P.S: How to Scan using Photo Smart C4180

If you are using HP Solution Center, then you want to click on "Scan Document" (NOT Scan Picture). Then you should be able to choose "Document to PDF".

You need to use the grey cd to install the software onto your Mac if you have not already done so. If you don't have the Mac CD you can download the installation software and all drivers from HP here (select your operating system first).

If you have installed it aready, try uninstalling and then reinstalling using the HP website to obtain the updated drivers etc. rather than your CD.

Once you have uninstalled the software, disconnect your printer and then restart your computer. Do not re-connect your printer until you have reinstalled the software.

To verify that the software has installed properly, look for the HP Solution Centre on your desktop, double click on the icon and check that both "scan picture" and |"scan document" are showing.

Hope that helps!

HP Support manual for C4180

Kindly install the scanner software for printer..You just re install the driver software cd it will automatically install the missing components.

Hi ,

• Unplug the Scanner cable from the computer.
• Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications
• restart the computer
• try to download drivers from the website
• after installing drivers and software it will ask you to connect the Scanner.
• then you can connect the Scanner and and try to Scan.

Hope this help. Please Rate My Response! Thanks!

Hi,


I understand that you are trying to scan using the front panel of the printer, however, for further troubleshooting steps, please refer to the following weblink:


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01567026&cc=us&lc=en&dlc=en&product=1141647



Regards,

Sagarjd

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trying to scan pic from phto to pc and only gives me options of scan and reprint or scan to memory card all i want to do is put a phto on my pc?