Question about Toshiba Satellite A135-S4527 Notebook

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URGENT CALL: Critical Error that keeps cutting out AOL

Hi there I hope you can help - Ive contacted AOL because I log on then within a few minutes, the screen goes black, it then logs itself out/reboots, then when it comes back to the desktop screen a little pop up box says something about a critical error etc (no error number or anything just a message below).

"Windows has encountered a critical problem and will restart your system in one minute - save all your work now"

We use Windows Vista Basic on it.

Ive gone to AOL techies and they say "Its not us sorry, its your laptop that is the source of the issue"..... because this laptop is used for the business we are completely stumped now.... this is the same Laptop we had all the ActiveX probs with you helped us on the other day lol!!

Please dont tell me its serious problem - its only 5 months old lol.

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GO Here and download the Hotfix at the top of the page.. (click on the Hotfix Icon, and follow directions..

http://support.microsoft.com/kb/937063#

it is for vista home basic as well......


then lemme know again

Posted on Jun 12, 2008

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Jun 11, 2008 | Toshiba Satellite A135-S4527 Notebook

1 Answer

URGENT CALL:- Critical Error that keeps restarting system?


Definately not a "major issue"... it is a Software issue rather than a Hardware issue...
And most likely a conflict with your ActiveX controls...

Try This....
Go to Start...Programs......Windows Update..enable if disabled.. and it will search for updates and hopefully install the SP1 update...
This update download apparently has patches for the exact error you have and that is a typical Vista "hiccup" error....

try that, if it doesnt help still, we can go from there..

Jun 11, 2008 | Toshiba Satellite A135-S4527 Notebook

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