At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try changing the toner, if it's generic that's your problem, and if it's either an old brother drum or a generic you may need a new one. There is also a glass to clean, it's right above where the drum sits inside, 1/2 inch wide across the top. Wipe with a dry cloth.
does it ever reset by opening and closing front door? if not, there could be paper stuck in fusing area behind rear door. open and inspect. if you see no paper, pull drum unit out and locate open slot in the bottom, center of drum unit. could be a small scrap of paper in that slot.
Very commonly a broken gear on the right side of the fuser. Replace the fuser and this will fix your issue. Let me know if you need a part number and pricing.
Printer thinks its out of paper when its not. Displays messsage "Check Paper - Reload Paper." Have emptied and replaced paper stack several times. No visible jam. Have shut down and restarted. Still not fixed.
Does it make the same sound if you feed the single sheet through the bypass with the paper drawer removed?
I hate to say it, but your printer's paper feed mechanism may need replaced.
Go to http://www.brother-usa.com/AskUs/default.aspx and ask Brother to diagnose this one; I think they'll confer with me and should be able to point you to a nearby Brother-authorized repair center.
Let me know what happens!
×