A reply years later! - but as I was googling for it you just never know who it may help! You can temporarily 'Mute' a call if in 'Talk' mode (e.g. on an active call). The LED screen will show you a Mute soft key on the bottom left of the screen - use the silver button directly below to select 'Mute'. 'Mute on' will appear on the screen once you have selected - toggle this to turn off.
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Here some solutions for your problem + a link to the user manual.
**Selecting the Ring Tone and Volume Your phone has five different ringer tone/volume combinations you can choose from. To select the ringer: 1) With the phone in standby, press [vol/ / ] or [vol/ / ]. 2) The phone will sound the different ring tones at different volumes. To turn the ringer off, select RINGER OFF. 3) When the phone sounds the ring tone and volume you wish to use, press [end].
**Temporarily Mute Ringer If the handset is off the base while an incoming call is ringing, simply press [end] to mute the incoming ring. The ringer will sound with the next incoming call. Note: You can only mute the handset ringer if the handset is off the base when the phone starts ringing. Adjusting the Earpiece.
**Here is also a link to the phone manual http://www.uniden.com/pdf/EXI4561om.pdf
To mute the ringer, while in standby mode press the volume-down button to select Off.
To mute the microphone, while talking press the MUTE softkey. To put the phone into do-not-disturb mode, press and hold the do not disturb button on the base.
You can download the manual from the manufacturer's web site at http://www.uniden.com/content/ebiz/uniden/resources/ownersmanuals/TRU8885om.pdf
Click onto Uniden book site and it takes you from page one to the end of the manual and that would be covered, because it is one of the first basic functions Be sure you click on Uniden site and not just a help site. Good luck, Teri I will see if I have the bookmark and send it to you.
I reviewed the manual and do not see a mute key. However, I included a link to the manual below for you. Many cordless do not have a mute key, so I merely put my finger over the transmitter holes to mute. Kinda goofy, but it works. Thanks, CG