Not quite sure what you mean. Normally when the door seals are good, not enough moisture gets into the fridge to case any icing or dripping. But refrigerators are supposed to be frost free because they initiate a defrost heating cycle when the door is opened.
And if someone left the door loose for awhile, the inside could have lots of ice you can't even see.
The frost free deicer is supposed to melt any ice build up and let it drain down a tube to the tray in the bottom, where it is supposed to evaporate from the compressor heat.
So the problem to decide what is actually going wrong?
I would empty it, turn it off, and leave it open for a day, to completely dry out. This should get rid of any built up ice.
If the problem happens again after this, then you know it is poor door seals letting in too much water vapor.
Door seals are usually easy to replace, but can be $100 or so.
If is slowly ices up or starts dripping again many months later, then I would suspect the frost free cycle is not working. It could be the door switch. While the door switch works the light, it also triggers the defrost usually. Check the wiring diagram on the service panel inside the back of the fridge.
Door seals are typically magnetic and should be strong enough without the latch.
Perhaps there is some other source of excess moisture, such as wet vegetables or something.
But if it is new, perhaps a door is not aligned properly. Check visually is the seal is equal all the way around. Perhaps a hinge is misaligned or something?
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the fridge is new should you use the lock catch at all times
yes
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