Question about Kenmore 24032\24036 Top Load Washer
Hello. i have a kenmore washer machine 70 series that wont spin. It fills up with water, doesnt aggitated, doesnt spin. the motor doesnt sound like its moving at all. it just sits there until it drains. since it doesnt spin the clothes are soaked. can u help me ?
need service manual for kenmore model # 11020722990
Trying to drain it. It filled but then won't drain or agitate. The motor will run. Help, I need to get the water out
Okay...I'm a little confused on your symptoms. You initially said it fills, but doesn't agitate or spin, but drains.
Then, you finished with the washer filling, no agitate or spin, but now doesn't drain.
Which one is it?
The symptoms you describe are usually associated with the following:
1. Fills, may or may not agitate, won't spin or drain - lid switch.
2. Fills, may or may not agitate, won't spin, but still drains - motor coupling.
3. Fills, may or may not agitate, won't spin or spins slow - gear case.
4. Fills, agitates, spins, but does not drain – water pump.
NOTE: These are the more common failure items with these symptoms.
Double check the lid switch by opening and closing the lid. You should hear a clicking noise to indicate the switch is working. The switch is located under the top panel along the wash tub rim on the right-hand side. If not, check to make sure the lid strike (small plastic piece on the lid itself) is in place. This activates the lid switch when the lid is closed. Also, check the mounting screws along the rim (there are two of them) to see if they are tight.
If the motor coupling were bad, the washer would still drain, but there would be a rattling sound as the washer tries to spin or agitate.
If you need replacement parts, go to searspartsdirect.com and type in your model number in the "Search by Model Number" window. The lid switch can be found under the "Top and Cabinet" heading as item number 11 (part #3949238). Instructions on how to replace are located at the following link:
If you wish to replace the motor coupling, the part can be found under the “Brake/Clutch/Gearcase/Motor/Pump” heading as item number 13 (part #285753A). If you need instructions on how to replace, just follow this link:
Now, there’s a couple of ways to drain the washer. If it’s a simple lid switch problem, you don’t need to drain the washer to replace the switch. With a broken switch repaired, the washer will run and drain by itself. However, if you wish to drain the tub you can use a shop vac to pull a vacuum on the drain hose. This may take a few times depending on the size of the shop vac. These wash tubs typically have about a 35 gallon capacity. If you do not own a shop vac, you can by-pass the lid switch by jumpering the two BLACK wires at the lid switch connector that is connected to the console. CAUTION: Make sure you UNPLUG the washer before jumpering, then plug back in.
I hope this information is helpful to you. If I’m wrong about the symptoms, please post back and update me on what the washer is or is not doing, so I can assist you further.
Posted on May 15, 2008
Our kenmore washer fills up with water but will not spin or agitate-
How can we fix this ourselves?
We cannot afford a service repairman
Posted on Oct 10, 2009
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: kenmore 70 series
First thing is to remove the 2 screws from the console, they may be hidden in the front or bacl of console. After removing screws, lightly push the base of the console towards the front of the washer and pick up. This will expose your lid switch connection. Using a jumper wire, jump out the black and white wires then try advancing your washer into spin/drain. The culprit will usually be the lid switch assy.
Posted on Apr 04, 2008
Tips for a great answer:
Nov 18, 2009 | Kenmore 24712 Top Load Washer
Sep 12, 2009 | Kenmore Washing Machines
Jun 30, 2009 | Kenmore Washing Machines
Jun 16, 2009 | Kenmore Washing Machines
Jan 18, 2009 | Kenmore 20722
May 03, 2008 | Kenmore 24032\24036 Top Load Washer
Apr 04, 2008 | Kenmore 24032\24036 Top Load Washer
Apr 02, 2008 | Kenmore 22422 Top Load Washer
10,228 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: