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When i turned my pc i don't go nowhere i got a message saying; "unable to read file C:\windows\system32\config\software . Please if anybody help me i really will appreciate

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Hi, it sounds to me like your computer has got a virus, what you need to do now is get hold of a windows cd and re-install windows the virus has corrupted some of the data stored on your hard drive so if you get hold of an original windows cd or if you have one yourself that came with the computer then all you need to do is switch it on and put the cd in the drive then it will ask you to boot from cd select yes then let it load it will then ask you if you want to repair the previous installation of windows, again select yes.

this will then repair the damage done and it will then solve your problem and it will get your computer back up and running, when it is back on you need to scan for viruses and then this should then solve your problem.

let me know if you need further assistance ok

a good virus scan is called spybot search and destroy if you google this spybot search and destroy you will find the site that lets you download this software its free and one of the best virus detection software out their.

plz rate this solution as i have a whole page of unrated posts, thanks

Posted on Aug 28, 2010

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Posted on Jan 02, 2017

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Problem with OS. How can I fix? Net book states - Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM Can you help? Thanks Philip


  1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
    Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
  2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
  3. If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
  4. When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
  5. At the Recovery Console command prompt, type the following lines, pressing ENTER after you type each line: md tmp
    copy c:\windows\system32\config\system c:\windows\tmp\system.bak
    copy c:\windows\system32\config\software c:\windows\tmp\software.bak
    copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
    copy c:\windows\system32\config\security c:\windows\tmp\security.bak
    copy c:\windows\system32\config\default c:\windows\tmp\default.bak

    delete c:\windows\system32\config\system
    delete c:\windows\system32\config\software
    delete c:\windows\system32\config\sam
    delete c:\windows\system32\config\security
    delete c:\windows\system32\config\default

    copy c:\windows\repair\system c:\windows\system32\config\system
    copy c:\windows\repair\software c:\windows\system32\config\software
    copy c:\windows\repair\sam c:\windows\system32\config\sam
    copy c:\windows\repair\security c:\windows\system32\config\security
    copy c:\windows\repair\default c:\windows\system32\config\default
  6. Type exit to quit Recovery Console. Your computer will restart.
Note This procedure assumes that Windows XP is installed to the C:\Windows folder. Make sure to change C:\Windows to the appropriate windows_folder if it is a different location.


If you need more help come back.Post / thumbs / testimonial are welcome!

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I can't open windows xp i got this message:\r\n"unable to read file C:\windows\system32\config\software " I tried to fix it thru recovery console copying the i386 file but nothing happenned Help me please


hi You need to get a Windows XP from someone and follow these instructions: Windows could not start because the following files is missing or corrupt \WINDOWS\SYSTEM32\CONFIG\SYSTEM or \WINDOWS\SYSTEM32\CONFIG\SOFTWARE
1. Insert and boot from your Windows XP CD. 2. At the first R=Repair option, press the R key 3. Press the number that corresponds to the correct location for the installation of Windows you want to repair. Typically this will be #1 4. Enter in the administrator password when requested 5. cd \windows\system32\config 6. Depending on which section was corrupted: ren software software.bad or ren system system.bad 7. Depending on which section was corrupted copy \windows\repair\system copy \windows\repair\software 8. Take out the CD ROM and type exit

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kindly follow these steps:
  1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
    Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
  2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
  3. If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
  4. When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
  5. At the Recovery Console command prompt, type the following lines, pressing ENTER after you type each line: md tmp
    copy c:\windows\system32\config\system c:\windows\tmp\system.bak
    copy c:\windows\system32\config\software c:\windows\tmp\software.bak
    copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
    copy c:\windows\system32\config\security c:\windows\tmp\security.bak
    copy c:\windows\system32\config\default c:\windows\tmp\default.bak

    delete c:\windows\system32\config\system
    delete c:\windows\system32\config\software
    delete c:\windows\system32\config\sam
    delete c:\windows\system32\config\security
    delete c:\windows\system32\config\default

    copy c:\windows\repair\system c:\windows\system32\config\system
    copy c:\windows\repair\software c:\windows\system32\config\software
    copy c:\windows\repair\sam c:\windows\system32\config\sam
    copy c:\windows\repair\security c:\windows\system32\config\security
    copy c:\windows\repair\default c:\windows\system32\config\default
  6. Type exit to quit Recovery Console. Your computer will restart.
Hope this helps. Please rate my response.
Thanks.
Have a good day.

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it is nothing but windows registry error. do one thing in another pc download the Hiren's boot cd from internet, write that file in a cd, try to boot from that cd & repair the registry. otherwise just format the operating system & reload the OS.

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Problem with pc


Here is the solution right from Microsoft.

 

SYMPTOMS
When you try to start or restart your Windows XP-based computer, you may receive one of the following error messages:

Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM

Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SOFTWARE

Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate

CAUSE
This issue can occur if the System or Software hive for the Windows XP installation is missing or damaged.

RESOLUTION
To resolve this issue, use one of the following methods.

Use the Recovery Console Tool
To restore a damaged registry hive, use the Recovery Console to restore the backup copy of the hive from the Repair folder. The Repair folder contains a copy of the system's registry hives that were created after the first successful startup of Windows XP.

WARNING : Although data should not be affected by the following procedure, you may need to restore changes you previously made to programs or system settings since the first time you successfully started Windows XP.

To replace the damaged registry hive and restore the backup copy of the hive from the Repair folder: Start your computer to the Recovery Console.

Determine if the file that is mentioned in the "Symptoms" section of this article is present, and if it is, rename it:

In Recovery Console, change to the c:\Windows folder.

Type cd sytem32\config , and then press ENTER.

Type dir system , and then press ENTER.

If you cannot run the preceding command successfully (because the file is missing), skip to step 3. If you can run the preceding command successfully, type ren system system.bak , and then press ENTER.

NOTE : If the message that you received referred to the software file, replace "system" with "software" in the preceding command. For example, you would type ren software software.bak (instead of ren system system.bak ), and then press ENTER.

Type copy c:\windows\repair\system , and then press ENTER.

NOTE : If the message that you received referred to the software file, replace "system" with "software" in the preceding command. For example, you would type copy c:\windows\repair\software (instead of copy c:\windows\repair\system ), and then press ENTER.

You should receive a "One file copied" informational message. For additional information about how to use Recovery Console during startup, click the article number below to view the article in the Microsoft Knowledge Base:
Q307654 HOW TO: Install and Use the Recovery Console for Windows XP


IMPORTANT : If you encounter problems when you run the preceding commands, you may need to use the Change Directory command ( cd ) one folder at a time before you run the preceding commands. For example, type cd system32 , press ENTER, type cd config , and then press ENTER.

Type exit , and then press ENTER to quit Recovery Console and restart the computer.

Oct 23, 2007 | Computers & Internet

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