- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Make sure the Chute is sitting down on it's mount properly. Sounds like either some hardware shook lose and cause the Chute to lift or many of these newer machines are all plastic and parts break easily in that chute mounting area
Welcome to Livescribe. The OLED has 'decomposed' sotosay.
It was either the display or battery that would fail. The only option I've seen thus far is buy a new one.
There are 2 screws at either side of lint chute. Remove them. Make sure dryer is unplugged for next part. Remove back over by removing 1/4 drive screws. Looking at the back, on the left you will see the back of the lint chute. remove the four 1/4" screws around the bottom and lift and remove the chute. There you will find your toy. be careful around this as the edges are sharp.
From what I've read, it seems that a "pen failure" is a cryptic message to indicate a cartridge failure. Replacing your print cartridges should solve the problem.
Sorry, I do not have any additional ideas as it seems you have checked things I would have suggested - cleaning the contacts. (I presume you did clean the cartrdige contacts in addition to the printer contacts.) The TSR may be correct but may be encoded incorrectly, which could cause an issue as this would make the printer "think" the cartridge was too hot or too cold. The printer will refuse to print with certain ID errors. A 10-tap will bypass this test as a diagnostic aid. Does the 10-tap show a "good" nozzle diagnostic? If there are repeating missing nozzle segments across all three colors it would indicate an interconnect issue.
If the cartridges are original HP cartridges I would check the warranty date (two years warranty from date of manufacture) as shown here. If the cartridges are still in the warranty period contact HP for replacements.
×