I bought my D290 in December 2007. Recently it has cut off before filling the cup. I am pressing the "full" cup button, not the "espresso" button.
The buttons on the machine are programmable. You've likely inadvertently reprogrammed the button.
Hold the button in until the correct amount of beverage has been dispensed. After that, pressing and releasing the button will dispense the set amount of liquid.
It might be believing that there is an overload and is shutting off because of that. Have you been filling it too much or anything? Let me know if this is the problem or not so I can help you find a solution.
possibly the automatic shut-off sensor needs to be cleaned or is malfunctioning. What do you know about the sensor?
Please call the manufacturer at
0800 - 55 52 53 which is based out of Europe. Tell them your problem and they can give you advice and if it is the sensor as I believe, they can tell you what to do, they may need to transfer you to service. Otherwise if it is still covered under warranty, I would just replace it which would make your life much easier. Good Luck and let me know how this works out for you.
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I make sure the capsule compartment is empty and the water bottle is full.
I don't know how to clean the sensor. Any sugestions?
when I press the big cup button it is dispensing far more water than the regular 2 shots and the small cup dispenses more than 1 shot.
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