Question about Nespresso Citiz D110
-the short term solution-
1. take your affected capsule. set it on its un-punctured/un-perforated bottom (the thin foil surface) on a flat surface. the three puncture holes should be facing upward on the top of the capsule. by the way, if you shake the capsule you should hear the grounds sound dry as if the capsule was new.
2. find a thin small rubber band. size-wise, ideally, the rubber band will fit loosely around your thumb; with a very small gap between the rubber and your thumb.
3. put the rubber band around the collar of the capsule. the band should be put over the top of the capsule and pushed down until it stops flush against the flange (rim). if the band is correctly placed, the band will be just 1mm flat inside the rolled bare aluminum edge (rim).
4. insert the capsule in your citiz machine as usual. optional: you can orient one of the puncture holes at 12 o'clock position (top dead center) during the insertion process. this time, it will work. you will find the capsule will eject cleanly with the rubber band intact.
5. save the rubber band.
-which machines does this apply to?-
this is a common problem with nespresso machines introduced after 2010, specifically the citiz. i have not seen this problem on the pixie, yet. i would expect this issue on the lattissima plus.
i am assuming that the machine is otherwise functioning properly: meaning that the machine does not have an issue with the water pump, excessive scaling deposits restricting water flow, or some other major mechanical part.
-why is this happening?-
look at the capsule, the post-2010 machines bite new slightly rectangular indentations on the capsule around the top edge of the wall. this is new. nepresso changed the insertion mechanism in response to competitors bringing non-nespresso branded capsules to market: Douwe Egberts/Sara Lee "L'or expressO", Caffe Vergnana "ESPRESSO", etc.
this new insertion mechanism was supposed to thwart knockoff capsules, instead it is unintentionally thwarting your "real" nespresso capsule. the injector needles are not piercing correctly all the way. the injectors poorly lodge: deep enough to make puncture holes but not deep enough to allow water to flow freely into the espresso grounds compartment.
two things can happen:
1. the pressure release valve, inside the brewing chamber which prevents an explosion occurring if the coffee exhaust path becomes blocked, is activated and hot water overflows into your used capsule basket.
2. the hot water flows outside and around the capsule and into your cup as clear hot water.
-what do i do long term?-
contact nepresso. get your machine repaired or replaced. this is a factory manufacturing defect that has nothing to do with you, wear, use, or hard water. refuse to pay the $125 repair fee. demand that they fix the machine free of charge. they will send you a loaner in a plastic shipping crate to use while your is being fixed. you should not have to suffer without espresso or waste legitimately purchased capsules just because nespresso is in a legal fight capsule copycats. this is not your fault.
Posted on Dec 26, 2011
I also had this problem on my Pixie.
I needed to descale the hell out of it. I'm not talking about just running that solution though a few times, I had to fill the tank up with about a table spoon of citric acid and water, and rather than put the machine into descaling mode, I just kept pressing the shot button to the water was as hot as possible. Also, after about 5 shots or so, vigorously open and close the handle, the shock helps break off any scale from around the seal. Each time I did this I would get chunks coming out.
After about 7 tanks it stopped leaking.
Careful though your machine might overheat like mine did after a while. The lights will flash for a while. Just leave it unplugged for about 20 mins, then its fine.
Posted on Mar 27, 2016
I use a toothpick or sewing needle to punch about 10 small holes in the foil end of the capsule before putting it into the machine. This is easier than the rubber band solution. Essentially, it does what the machine itself should do. Works great, easy, fast. One-step process.
Posted on Jun 17, 2014
SOURCE: My le Cube is puncturing
everything I can find on your machine, does not cover your problem. I have a Krupps. do mine the old fashion way. All I can think of( I downloaded every manual on-line I could find, and went to their site(found nothing), is in my thoughts was to insert the capsule, pull handle for the holes, release it, and turn the capsule around, to get the other holes you need. I am so sorry I can't find you an answer.. Twoduckster, ,
Posted on Jan 06, 2011
Yes, as far as I know most machine that use pods just have a different portafilter, because of the way the pods are setup.
Posted on Jun 24, 2009
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