You need to install the drivers for your soundcard. Try to find out what model of soundcard do you have and what version of Windows and try to search for the specific driver on the internet.
You can try these websites:
http://www.driverguide.com/http://www.soft32.com/c/Windows/Drivers/2-52.html
Here's a tutorial on how to install a driver:
http://www.totallydrivers.com/resources/directions_installation.asp
If you still can't hear sound try these steps, maybe it's not from your soundcard:
-Plug in the speakers
-Turn on the speakers.
-Turn-up the volume in Windows and on the speakers.
-Uncheck the mute checkbox in sound control panel.
-Verify a sound should be playing. In the Control Panel, play some Windows sounds. Play a music CD.
-Plug the speakers into the right hole on the sound card.
-Are the speakers plugged into the sound card and not the MODEM?
-Is the sound card installed correctly?
-Is the power converter for the speakers plugged into a wall outlet or surge protector?
-Is the power converter plugged into the speakers?
-Try other speakers or a head phone?
the speaker the one sounds good but the other one sounds bad
the other speaker sounds good but the other sounds choppy
thru speakers or headphones ? test both first.
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