Kenmore 24032\24036 Top Load Washer Logo
Posted on May 03, 2010
Answered by a Fixya Expert

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Lid switch doesn't work

Water flow works properly The agitating or any other spinning doesn't work. Appears it is something with the lid switch.

How do we determine if it is a fuse or the switch itself?

The machine is a Kenmore Elite. I don't have an exact model #.
Thank,
Pam Snow

1 Answer

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  • Posted on May 03, 2010
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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.

On most top loads, you can usually find the model number by lifting the lid and looking at the top of the tub. The model number may also be on the label with the serial number, part number etc.

If you find the model number, also go to the Sears site that has on line (PDF version) manuals.

SEARS ANSWER SITE

http://www.managemyhome.com/


The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.

If you cannot hear the motor trying to turn the pump, (but the washer will agitate) the problem points to the Timer, or the Lid Switch.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

Following is a description of how to release the console for access to the pins.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

It also has a troubleshooting guide.

Also see the following for a more detailed description of how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/2550f737b3129b0c85256b0600504738/$FILE/787772%20%234.pdf


To bypass the switch, you only have to disconnect the power to the washer, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.

Following is a description of how to gain access to the console and how to remove the cabinet if necessary.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131&osCsid=913ba652cd504fb162f87d892bcb427b

With the jumper in place, try to re-start the washer.

If it works, the Lid Switch is a relatively inexpensive part.

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Timer was ruined from detergent dripping onto it. Replaced twice already. 1st would go thru cycle but not spin fast enough to dry clothes. 2nd would wash but not drain or spin.

those signs are not neccessarily ur timer, u may have replaced it for nothing. both spin and drain problems are likely located elsewhere?

No agitation or spin? try these:

Motor Coupling If the washer won't spin or agitate the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and
Drive Belt If the washer won't spin or agitate, check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't spin or agitate properly.

Drive Motor If the washer won't spin or agitate the drive motor might be defective. This is not common. Check all of the other related parts to this symptom before replacing the motor. If the motor is visibly burned out or physically damaged, replace it.

Stator Assembly If the washer won't spin or agitate the stator assembly might be burned out. The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.

Transmission or clutch assembly not engaging due to going out or slipping.


Door or Lid Latch Assembly If the washer won't spin or agitate the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't spin or agitate the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Motor Control Board If the washer won't spin or agitate the motor control board might be defective. The motor control board provides power to the motor as well as direction and force. If the motor control board is defective the washer may not work at all or function properly.


CHECK THE CAM DOGS INSIDE THE AGITATOR, AS THEY WILL HINDER THE AGITATION PROCESS.


Washer will not drain:

Thedrain water pumpis the main part in your washing machine that pumps out the water. If this is defective or has failed in any way, this will be the reason why your washer will not drain the water. Before you order a new drain pump, make sure tocheck the pump to be sure a small object like clothing or similar has not lodged itself insideof it causing the NO DRAIN issue. If the drain pump is not clogged, you can test it with a multimeter and remove and replace if needed. Go to Google or YouTube and search for "Replace Washing Machine Drain Pump" then type your brand and model number of washer to show you details on replacement.

Read more:http://removeandreplace.com/2014/10/30/fix-washing-machine-that-wont-drain-washer-not-draining-water/#ixzz3X2LbXMWJ

The washing machinedrain hoseis where the water flows through to get the water out.If this drain hose is blocked, kinked, bent, or clogged, the washer will NOT be able to remove the waterfrom the tub. Check the drain hose to be sure it allows the water to flow freely. You can take the drain hose off and run water through it in your sink to be sure it is not blocked. If there is water STILL in the washer when you remove the drain hose, grab a bucket as the water will exit from where you disconnected it
Thewater pump belt(to drain out the water) may have broke or become frayed or loose.If this belt breaks then it is unable to drain and remove the water from your washer. Inspect the belt to see if this is causing theNO DRAINissue and remove and replace if needed.

If thelid switchis not working as required it will cause your washer to not drain (and many other problems).This may be unlikely as a bad lid switch will usually cause your washer to alsonot agitate or spin.However on some models this can vary. The best thing to do if you have a suspected bad lid switch is to test it. It can fail electrically and or mechanically. If mechanical failure is the issue, you should be able to see if it is cracked, broken, or not in place to make contact with the lid. To test it electrically, use a multimeter set on Ohms and test it for continuity
tip

How to fix a Washing Machine if it Doesn?t Agitate

If your washer fills with water but doesn’t agitate, the problem is likely to be a faulty lid switch, a broken belt, or a problem with the motor. (Note: Direct-drive washing machines do not have belts.)

1) Check the spin cycle. If this works, the motor is operating and the belt is not broken. If it doesn’t, the belt may be loose or broken. If you’re fairly handy, tighten or replace the belt; otherwise call an appliance repairperson.
2) Check the lid switch and the tab on the lid that strikes it. If the plastic tab is broken, the washer may halt during certain cycles. Press and release the switch. If it doesn’t click each time you do this, it’s probably broken. If you’re experienced at home repair, you can remove the switch, test it, and replace it if needed; otherwise, call an appliance repairperson.
3) There may be a problem with the controls, or the agitator solenoid may be broken. Call a repairperson.
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My candy GOFS262 washing machine is filling the drum to the top with water on every cycle but doing nothing else after that, the clothes jst sit there in the water, I've left it to see if something...

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Motor Coupling If the washer won't spin or agitate the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and transmission.

Drive Belt If the washer won't spin or agitate, check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't spin or agitate properly.

Drive Motor If the washer won't spin or agitate the drive motor might be defective. This is not common. Check all of the other related parts to this symptom before replacing the motor. If the motor is visibly burned out or physically damaged, replace it.
Stator Assembly If the washer won't spin or agitate the stator assembly might be burned out. The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.

Door or Lid Latch Assembly If the washer won't spin or agitate the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't spin or agitate the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Motor Control Board If the washer won't spin or agitate the motor control board might be defective. The motor control board provides power to the motor as well as direction and force. If the motor control board is defective the washer may not work at all or function properly.
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Thanks for choosing FixYa and welcome. If you have a washer that has a weak agitation or no agitation at all, here are some possible solutions. You need to check your belts. Most washers have one or two belts. Check your lid switch. If a lid switch is bad, it can cause the washer to not work properly. Sometimes, they will not work at all. Make sure you check your drive motor. The drive motor controls the spinning, draining, and agitation. Most washers have the reverse motor, meaning the shaft rotates in both directions, clockwise and counterclockwise. It is possible to lose one direction and not the other. Some washers have a clutch that controls the agitation. If it is bad or worn, it may prevent the agitator to work. Most of these washers come from General Electric. You could have a bad motor coupler. They are located on the side of the motor drive inside the washer. It is also possible that you have a bad transmission. Check the agitator itself. You could have a bad spline or two. The splin accompanies the shaft and allows the movement of the agitator. If you rule out all the parts above, you may have an electrical issue or an issue with the control board. It is very important to test each part and make sure it is getting power. If a part is not working and not getting any power, the power loss may be the reason that it doesn't work. You can test the current in the wires with a voltage meter. If it is over filling, you need to check your water level switch. As for the draining, you need to check the water pump and drain hoses.
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