Question about Canon PowerShot S500 IXUS 500 Digital Camera

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Photos are very light and have lines across them

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  • 4,738 Answers

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free worldwide, and may also include free shipping both ways (free shipping varies with countries). This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include: A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S230, S400, S410, S500, SD100, SD110, IXUS V2/V3/300/400/430/500/II/IIs, IXY Digital 200a/300a/320/400/450/500/30/30a

Posted on May 01, 2010

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Posted on Jan 02, 2017

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If this occurs when printing, the heads on your inkjet printer need cleaning.

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Take it back, and get one that does work correctly.

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Hold the paper in "portrait" mode, not "landscape" mode.
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