My mp3 player only works if it charging.When I plug it up it shows that it is lock and it comes on.

Try a different usb cable or mabey the actual usb port

The most common cause is a flat battery. There is a trick to charging

the battery in these small mp3 players. It wont charge if it is turned

on, and it won't charges if it's in sleep mode (zzzz). Here what to do...
1. plug the payer into your USB port. or wall charger
2. switch thje player on
3. turn it off by either holding down the play button, or selecting

"System" from the menu
4. The screen will go black and the battery will begin charging.

Aye, my friend had this exact problem before i came along :-)


First: Reset your iPod by quickly moving the lock to lock position then back to unlock position, then hold the menu and center button down till the apple logo comes up. Then you can release the menu and center buttons.

Second: Plug your iPod into a power supply, such as the apple AC adapter. Wait till it shows that its charging. Once it shows that, unplug it, reset your iPod once more, then plug back in.

Third: Keep your iPod plugged in after the second reset for about 15-20 minutes. Come back, unplug it, and use it and see if it continues. If still continuing, plug it back in till its fully charged, or the equivalent.

After that, If that doesnt fix it, try contacting Apple Support here: http://www.apple.com/support/ipod/.

Hope I helped!

look on back or sides their might be a lock button on it and it might be locked soyou cant use it

Make sure the hold/lock switch is not engaged
Make sure the mp3 player is fully charged by plugging it into the computer and letting it charge for 3-4 hours
Disconnect the player from the computer
Then follow the quick start guide that came with the player - it will show you the location of the power button

It could be the usb cable,so shop around for another usb cable for it, if that doesn't work take it (The mp3 player) back to best buy and tell/show them what happened.

On my Colby player there is a small reset hole in the back. Mine has sometimes just stopped playing and shuts off. If you use a small wire (paperclip works well) push it in and reset it.

I was having the same problem but then my uncle showed me how to do it. Try putting the sansa on lock then while holding the rewind button plug the mp3 player in. It works!

i can't help with ur mp3 not working but i had a similar problem with my mp3 not charging i just realized you had to turn it on it didn't say on the guide book it came with but i'm creative n then i turned it "ON" and it was charging i hope i helped someone with this simimlar problem

I have no charge in my philips hdd82 player. Usually I just plug it into my computer via usb and a screen shows up on the player showing its connected and it charges. Usually it comes up as an MTP device on the computer so I can add mp3s as well. Now for no reason at all, when I plug it in, it doesn't charge and the computer doesn't recognize it. The screen shows an outlet when I plug it in so I know the cord works. It just won't let me do anything. When I press the on button with the cord unplugged, I can't do anything either b/c no charge. HELP. plz.