Hi dinesh130869. I believe you are using an external webcam right? because i dont believe that model has a built-in webcam. First do you hear the "tutin" sound when you connect USB devices on your computer? If you don't that means there's a hardware problem with the camera and you need to replace it. If you DO hear it, you can try going to the manufacture's website and download the latest drivers. If you did this already and still no luck, then there's a problem with the camera for sure. I hope this helps and please dont forget to rate and provide positive feedback for our fast-free support today. Thank you :D
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