Question about HP Photosmart R927 Digital Camera

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R927 digital camera

When battery charged no light comes on. camera wont power up.

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Are you sure that the battery is holding a charge? If it is holding a charge check the contacts on the battery and inside the camera. you can clean both of them with a pencil eraser gently rub the eraser on the contacts and this will clean them. I hope this helps you out and fixes your problem.

Posted on Mar 28, 2008

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1 Answer

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First I'd try turning the flash off, a manual option on nearly all camera's. Take a couple of photo's without flash, and turn the camera off and on a couple of times then turn the flash back on to auto.

If that doesn't resolve the problem, I suggest going to the HP website, follow links to support and/or downloads and see if there's a firmware upgrade for your camera.

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Oct 11, 2009 | HP Photosmart R927 Digital Camera

1 Answer

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i had this problem with this camera when i had it new i would put the camera on the dock to charge and then use it then finally it wouldnt work and i realised that the camera wasnt charging. i contacted hp who i found to not be very helpful, they eventually sent me out a new battery even tho i told them i felt it wasnt the battery, of course the same thing happened with the new battery. i called them again and said i felt that there may be a loose connection in the wire going from the transformer to the dock as by messing around with it had made the light come on but as soon as i let go it went off, they agreed to send a replacement. when the replacement arrived they sent the part of the cable that plugged into mains and as such was no use, they siad they would send the right one but as yet i have not received it. =S however, by moving the wire where it plugs into the dock i have manged to get the camera to charge, it may be worth messing with the wire to see if this is the case with urs and calling for a replacement. claire xx =D

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1 Answer

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Are you sure the battery is holding a charge? you can get one off of ebay pretty cheap. Just to check. It is acting like a battery issue but it could be a damaged lens that can cause the same out come. I hope this helps lead you to a easy repair.

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1 Answer

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Remove battery and clean contact and then try.
Make sure the battery is fully charged or fresh
If still in trouble contact HP Support

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I had this problem with my camera after a year. Scratching the battery contact terminal inside the camera fixed it.

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