Question about HP Photosmart R927 Digital Camera

4 Answers

HP R927 Camera

Camera will not turn on out of the charging dock. We have replaced the battery with a new one....and still the camera will not turn on. While in the charging docking station the camera will turn on. The charging light does not come on while in charging dock. We have charged the battery overnight.....and camera still not working outside of charging dock. This is a new purchased camera.

Posted by academy on

  • Frejaviole Nov 16, 2007

    Same symptoms but cleaning the battery contacts didn't help - anyone any other ideas?

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4 Answers

Anonymous

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I had this problem with this camera when i had it new i would put the camera on the dock to charge and then use it then finally it wouldnt work and i realised that the camera wasnt charging. i contacted hp who i found to not be very helpful, they eventually sent me out a new battery even tho i told them i felt it wasnt the battery, of course the same thing happened with the new battery. i called them again and said i felt that there may be a loose connection in the wire going from the transformer to the dock as by messing around with it had made the light come on but as soon as i let go it went off, they agreed to send a replacement. when the replacement arrived they sent the part of the cable that plugged into mains and as such was no use, they siad they would send the right one but as yet i have not received it. =S however, by moving the wire where it plugs into the dock i have manged to get the camera to charge, it may be worth messing with the wire to see if this is the case with urs and calling for a replacement. claire xx =D

Posted on Jul 17, 2008

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Anonymous

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I also have problem ~ 1 year old.
How do you mean scratching contact inside camera?

Posted on Nov 29, 2007

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Anonymous

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I had this problem with my camera after a year. Scratching the battery contact terminal inside the camera fixed it.

Posted on Nov 11, 2007

Anonymous

I got thsi same problem. i lent it out and it came back like that.

Posted on May 02, 2008

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