I'm having almost the same problem - the bleach & softener both will NOT dispense, but (LUCKILY) the detergent does dispense on mine, for now.
In order to get the solutions (bleach, softener, detergent) to go into the washer, the water needs to pour through the dispenser somehow. Dry means NOT working (mothmanmeg).
I need help, too!! We tried taking the drawer out & cleaning, no luck.
If dispenser is dry, then it seems to be working!!??
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I don't know how the dispenser works but I thought water had to get to the trays to desolve the detergent. Also from experimentation it appeared to me that water has to fill the bleach and softner trays so the level rises above max level to the point the liquid dispenses. Not sure how dispense occurs but it looks as though some type of siphon. Since nothing was dispensing I cleaned and dried the trays and ran a cycle with nothing in the dispenser. Afterward the trays were still dry which indicated no water got to them which I assume must happen in order to dispense the trays when something is in them. If this isn't the case how does dispense occur on this front load washer.
Thanks
Tim
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