Printer power on.......first thing it wants to do is a printer alignment......won't feed paper at all - tells me to load paper, , when obviously its there....
cleaned rollers, blew out everything with compressed air,,, everything appears to be good, nothing broken...... powered on/off. . . no change......
Please perform the steps provided in the following HP web link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786157&cc=uk&lc=en&dlc=en&product=3204464
If the issue persists, please perform the following steps:
1. Unplug the power supply from the wall outlet.
2. Unplug the power supply from the back of the printer.
3. Wait at least 20 seconds, then plug in the supply back into the wall outlet.
4. Plug in the power supply back into the printer.
5. Press the power button to turn the printer on.
If the issue persists, please repair your printer as the paper sensor is faulty.
:) Dr Tony
1.
Make sure the printer is on.
2.
Open the printer cover. The print cartridge carrier moves and stops at the
loading position, unless the All-in-One is busy.
3.
Remove both cartridges from the carrier. Check the encoder strip (transparent strip behind the cartridge carrier) and make sure it is not unseated from its position.
4.
Close the printer cover.
5.
Unplug and re-plug the printer into the power outlet to reset it.
6.
When the printer turns on, check for any errors. If alignment error is displayed on the screen, please contact Lexmark Technical Support Center for additional assistance. If no error appears, reinsert one cartridge first.
7.
Close the printer cover and check for any errors.
8.
If no error appears, reinsert the other cartridge. Close the printer cover.
9.
Replace whichever cartridge is causing the error to appear with a new
cartridge. You can also try to
insert a different known working cartridge to determine if the other is faulty.
If problem continues,
please contact Lexmark Technical Support Center for additional assistance.
1. Remove the sheets of paper from the feeder.
2. Grab a flashlight and look inside for any debris.
3. If you're willing and physically able, you may also
turn the printer over. Any debris should just freely roll out from the feeder.
4. If feeder is clear, place the printer back on the
table, open the printer cover and remove the cartridges.
5. Check the cartridge area for any obstructions/debris
that could cause this error or problem.
6. If cartridge area is clear, close the cover.
7. Unplug and re-plug the printer into the power outlet
to reset it.
8. When the printer turns on, reinsert the cartridges and
load some paper. Try to print again.
ns Serif"'>6. When the printer turns on, reinsert one cartridge
first.
7. Close the printer cover and check for any errors.
8. If no error appears, reinsert the other cartridge.
Close the printer cover.
9. Replace whichever cartridge is causing the error to appear with a new cartridge.
Prepare your printer. Make sure the power is on and the drivers are installed correctly on your computer.
Wait for printer to stop. Make sure your printer is idle or ready or waiting for paper to be loaded. Don't load labels when your printer is already printing or running an operation.
Prepare your labels. Make sure they are all facing the same way and are right side up. The label side should be face up. Many labels have an up and a down as well, look for a "this side up" or "load this way" indicator. Or take a look at the print preview before you print and make sure your labels will be fed correctly.
Find the correct paper tray. Some printers have manual feeds and automatic feeds. Refer to your manual to find out which one you should use for labels. If you are going to use the manual feed, follow the manual's instructions. However, most printers will use the automatic feed, so read on.
Align the paper guide. This is a moveable piece on the paper tray. There should be markers for the width of your paper. Standard pages are 8.5 inches. Move the marker so your labels will fit.
Load your labels. Place your labels in the tray so it touches the immoveable side of the paper guide. Slide the paper guide over to touch the other side if it is not already close. Do not bend the labels by pushing in too far.
Find the paper thickness lever. Try looking under the door that lets you change the cartridges. Or search around on the back or side. Check your manual, too.
Set your paper thickness level. Usually you'll use the standard size. However, your printer may need to use a thicker setting. Check your manual.
Change your media type. In your printer settings, find the media type option. You can access settings by clicking properties or settings on the print dialog right before you print. Select "labels."
186 views
Usually answered in minutes!
×