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3 Answers

Error code 001

Copier shuts down canon np6016

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  • 6 more comments 
  • gnawler Mar 17, 2008

    no I haven't but will leave it unplugged tonight

  • gnawler Mar 18, 2008

    leaving unpluggedall night did nothing

  • gnawler Mar 18, 2008

    canon copier np 6016 error code 001, machine will not turn on, tried unplugging overnight to no avail.

  • gnawler Mar 18, 2008

    I'm confused? Did I pay $9.99 so a "guru" could tell me to go to a link and buy a service manual. I thought I was going to get possible solution other than to unplug the damn thing. please clear my confusion.

  • gnawler Mar 18, 2008

    thanks for your reply however i'm not a service tech, I don't even know which is the front panellet alone wires jp3 & 4. should i buy a service manual or just bite the bullet and call the repairman?

  • gnawler Mar 18, 2008

    Ginko,

    I do not see any wires labeled jp3 or jp4 most of them have a j followed by 3 digits I need another clue please

  • gnawler Mar 18, 2008

    Maklean

    Thanks for the advice, it took me all afternoon to get info however once I did the reset was simple

  • gnawler Mar 18, 2008

    Ginko

    Here's the lowdown in simple terminology that I extrapolated from the service manual Page 3-93.


    E000 E001 E002 E003 E004 E007 Remove the cause & clear the back-up data as follows
    1] open the front door and insert the door switch actuator.
    2] press the power switch while holding down the service mode switch(sw302) on the DC controller with a hex key (or a straightened paper clip)
    3] the power should go off in about 2 sec. turn power back on
    4] Walla, Bingo it works, I'm a Guru

    It took me a lot longer to download the service manual and find page 3-93 than it did to reset it.
    I don"t mean to be a smart #** and I'm sure you are very good at what you do, the method you described might have worked but this is the practical terminology I was looking for.

    Thanks
    gnawler

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3 Answers

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  • Master
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Hi have a nice day!
You can find a troubleshooting chart at link

Posted on Mar 18, 2008

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  • Printers & C... Master
  • 19,396 Answers

On canon np printers/ copiers with
E000, E001, E002, E003 CODES
To reset these codes perform the following:
Remove the front panel and be careful not to bend or break the flexible
cable connected to the panel and the DC Controller.
Turn on the copier and short the jumper wires JP3 and JP4 on the dc
controller pcb with a screwdriver.
The count ratio indicator on the control panel turns on 'F'. When 'F'
is turned on stop shorting the jumper wires
Turn off copier and turn it back on and its then reset.

Posted on Mar 18, 2008

  • 4 more comments 
  • Ginko
    Ginko Mar 18, 2008

    You may need the service manual to perform the repair job above. jp3 and jp4 are written on the board , if you are not experienced in fixing electronics I suggest calling a technician.
    Here are Canon error messages
    as you can see e001 means fuser thermistore or triac problem.
    Usually you do not fix this just unplugging the printer.
    The procedure I posted above it is to reset the printer.
    When I get this error usually I fix it doing reset procedure above, less frequently the reset does not wipe off the error code, and this meand that you really have to change the fuser thermistore or the triac. In this case start testing fuser sensor, and eventually change it.

  • Ginko
    Ginko Mar 18, 2008

    Well mine is a solution. I fix those printers!
    Just wonder if you are receiving my posts or not.
    answer please.

  • Ginko
    Ginko Mar 18, 2008

    I see that you are confused, I will post solution again all in one go, hoping to clear your confusion

    On canon np printers/ copiers with
    E000, E001, E002, E003 CODES

    To reset these codes perform the following reset procedure:


    Remove the front panel and be careful not to bend or break the flexible

    cable connected to the panel and the DC Controller.

    Turn on the copier and short the jumper wires JP3 and JP4 on the dc

    controller pcb with a screwdriver.

    The count ratio indicator on the control panel turns on 'F'. When 'F'

    is turned on stop shorting the jumper wires

    Turn off copier and turn it back on and its then reset.

    ou may need the service manual to perform the repair job above. jp3 and
    jp4 are written on the board , if you are not experienced in fixing
    electronics I suggest calling a technician.
    Here are Canon error messages
    as you can see e001 means fuser thermistore or triac problem.
    Usually you do not fix this just unplugging the copier.
    The procedure I posted above it is to reset the printer.
    When
    I get this error usually I fix it doing reset procedure above, less
    frequently the reset does not wipe off the error code, and this meand
    that you really have to change the fuser thermistore or the triac. In
    this case start testing fuser sensor, and eventually change it.

    regards

  • Ginko
    Ginko Mar 18, 2008

    In sporadic occasions you have to change the fuser lamp, I think this is not the case, try doing reset procedure as indicated above first.
    and use this link to view your own solution,
    http://www.fixya.com/support/t451372-err...
    so to avoid confusion

  • Ginko
    Ginko Mar 18, 2008

    Well I suggest calling a technician, In your case it is not something that you fix changing the toner, if it was an easy fix you would have been more replies.
    changing the fuser thermistore is not very difficult, but you have to use reset procedure above first, to ensure that is not just the copier board that is going funny, as often happens.
    If you have some skill and experience in fixing electronics this is not a difficult job, however, if you have not such experience, then the best thing to do may be calling a technician. Yours is an expensive machine better not to risk.
    You do not need to buy the schematics they will be similar to the one I posted above.

  • Ginko
    Ginko Mar 18, 2008

    Ok , glad you fixed it!

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  • Master
  • 1,944 Answers

Hi,

Did you try disconnecting it from the power for a few hours to reset the unit?

Posted on Mar 17, 2008

  • Damen Wong
    Damen Wong Mar 17, 2008

    Let me know how it goes.

  • Damen Wong
    Damen Wong Mar 19, 2008

    I am glad it worked out for you.



    Thank you for using FixYa!

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