KitchenAid K45SS Classic Stand Mixer Logo
Posted on Feb 24, 2010
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Hello, I have a KA mixer like the one above. The knob that controls the speed will not move. What can I do to make it work??? Mary Jane and thank you.....

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  • Posted on Feb 25, 2010
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Hi MARY JANE. To answer your question you first need to find out why your speed control knob is stuck? That will require going “under the hood” to determine the root cause of your control knob’s obstinacy.
Most likely something associated with the control knob & lever has either come loose or broken inside your mixer to lock it into its current position.
The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use K45SSW, and select the first file K45SSWH0.pdf (341.41 KB) listed under Parts List (1) and then check to verify this matches your mixer model.
Turn to pages 6 & 7, titled: “Motor And Control Parts”, which provides an exploded view for the disassembly and reassembly of your mixer, along with all the parts. You’ll want to focus on part #s 2, 3, 4, 5, and 6, which is our speed control assembly. Check to see if something isn’t blocking you’re the movement of #3. You should be able to determine if something has broken. If something has broken, you can order replacement parts and install yourself.
Here are five potential online vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). Prices can vary widely between vendors, so do some comparison shopping.
Once apart you can check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are links to three excellent websites that detail the disassembling/reassembly of a KA mixer that may be helpful for you.

Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer, and feel comfortable doing it.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

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I just searched the KA parts data base for this model and there is no such part???
There are a few parts that make up the speed control mechanism, the selector can only be the knob and lever. That moves the speed control plate which is the ********* square thing under the back cap that tilts when the lever is operated. There is a governor on the end of the armature under that control plate, that governs the speed by cutting the power through a circuit to maintain an even speed. Above the black control plate is a PCB (phase board I think they call it) that along with the other bits & pieces regulates the power to the control plate.
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Oct 06, 2016 • KitchenAid K45SS Classic Stand Mixer
1helpful
1answer

Kitchen aid KP26M1X never used. First time turned on and it ran for 10 seconds then shut off. Turned it off and restarted then it ran for 10 seconds then shut off again. Keeps doing this. Would this be...
Hello CANADA43. From the symptoms you describe, I would say that your there is something awry with your mixer’s internal speed control assembly. You said the mixer had never been used and the spotty running started the very first time it was used. Is it still under warranty (have you owned it for less than one year)? If so I’d contact KA immediately and tell them about your problem with the stir speed not working correctly. The KA website is at: http://www.kitchenaid.com/flash.cmd?/#/page/home. Click on Customer Care>Contact Us> and the toll free phone number is listed to speak with someone. You can also look under the Warranty & Service Plans to see what KA will do for you. I've extracted parts of it here:
Hassle-Free Replacement Warranty
We’re so confident the quality of our products meets the exacting standards of KitchenAid that, if your mixer should fail within the first year of ownership, KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your “failed” mixer returned to us. Your replacement unit will also be covered by our one year full warranty. Please follow these instructions to receive this quality service.
If you reside in the United States and your KitchenAid® mixer should fail within the first year of ownership, simply call our toll-free Customer Satisfaction Center at 1-800-541-6390, 8 a.m. to 8 p.m., Monday through Friday, 10 a.m. to 5 p.m., Saturday, Eastern Time. Give the consultant your complete shipping address. (No P.O. Box Numbers, please.) When you receive your replacement mixer, use the carton and packing materials to pack-up your “failed” mixer. In the carton, include your name and address on a sheet of paper along with a copy of the proof of purchase (register receipt, credit card charge slip, etc.).
If your mixer is no longer under warranty, then you can still replace the control assembly by yourself. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> enter the visitor type “Consumer” and then Enter the 6 character model number, in your case: KP26M1, and select one of the first two files listed under Parts List (47) (The first file, KP26M1XAZ4.pdf (304.18 KB), is for a -4 series model and the second file, KP26M1XAZ5.pdf (724.41 KB) is for a -5 series with slightly different insides, so make sure you have the correct Parts List manual.)
For a series -4 mixer, turn to pgs. 4 & 4, titled Case, Gearing And Planetary Unit that shows an exploded view for the disassembly and reassembly of your mixer, along with all the parts. Locate Illus. No. 8, Control Assembly (incl. Knob). (For a series -5 mixer, turn to Pgs 4 & 5, and locate Illus. No. 19, Control Assembly). You’ll want either the black or grey knob contol assembly. The part numbers are the same for both series mixers, so you just need to choose the right color.
Here are five potential online vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). Prices can vary widely between vendors, so do some comparison shopping.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer, should you decide to go that route.
If you feel this repair is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping. Good luck, I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln
Read full answer
Jul 06, 2010 • KitchenAid Food Mixers
3helpful
1answer

Motor now has two speeds: off and 10 (highest) -
Hi REEDKL, Merry Christmas and Happy New Year! Based on your mixer’s symptoms, my first thought is that your mixer’s internal controller assembly (the speed knob), has gone bad. The inspection and troubleshooting of the control assembly is something you can do yourself, particularly if your mixer is out of warranty. Just be sure to have the correct Part List manual around when you start to disassemble your mixer.
If you're lacking one, you can download it from the KA website. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in this case, KP26M1, and then select the last file: KP2671XWH3.pdf (325.07 KB) that appear under Parts List (21). Check to see that it matches your mixer model.
Turn to page 4, Case, Gearing and Planetary Assembly and locate Illus. #8, Control Assembly. This is what you’re looking for when you get the top (Illus. #1) off the mixer head.
First check to see if any of the connections have come loose. If everything looks tight then you probably need to replace it. Unfortunately the whole controller assembly is on a little PC board filled with resistors, capacitors and diodes, which was not meant to be 'home fixed' and where my ‘electronic expertise' ends. A local small appliance repair shop should be able to determine if the controller assembly is functioning properly or not, or you can just order replacement parts without the testing.
Although you don’t need to get further inside your mixer to make this repair, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer that you might want to keep in your ‘toolbox’, should you have to delve inside your mixer in the future. The mixers displayed in the links may be different than your KA model, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able replace any part to your KA mixer.
If you feel this repair is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln
Read full answer
Jan 04, 2010 • KitchenAid KP2671 Professional 6 Series...
4helpful
1answer

How do I replace the Speed Control Knob on the K5 Kitchenaid Pro
Hi PETER, Happy New Year! Your Speed Control Knob can be replaced quite easily (OK, maybe with a little effort) by yourself, if you are a DITY type person, feel adventurous, and your mixer is not under warranty.
Before you start taking your mixer apart, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model.
Your speed control assembly is attached to the bottom of the top part of the mixer’s head (or Illus. No 1, Gearcase Motor Housing, on pgs 4 & 5).
Turn to pages 6 & 7, titled: “Motor And Control Parts”, which provides an exploded view for the disassembly and reassembly of your mixers electrical components, along with all the parts. Locate lllus. Nos. 1, 2, 3, 4 - Pivot screw, Spring Washer, Switch Lever and Stud, and Control plate spring, respectively, which is the speed control handle assembly and Illus No. 5 and 6 - Speed Link & Cam and Flat Spring. Carefully inspect these parts to see if they have not come loose, particularly the Pivot Screw and Spring Washer. Also check to see if the Speed Link & Cam hasn’t shifted from its position. You should be able to see if something just needs to be tightened or if parts need to be replaced.
Also, with your mixer apart you can check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your mixer yourself.
As far as parts go, here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do your comparison shopping.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links may be different than your KA model, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer, should you decide to go that route.
If you feel this repair is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good Luck. I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln
Read full answer
Jan 04, 2010 • KitchenAid K5SS Heavy Duty Commercial...
0helpful
1answer

Where does the speed control spring go on a kitchen aid k5ss
Hi NG345, Merry Christmas and Happy New Year! It sounds like you’ve got the right part to fix your mixer, now you just want to install it correctly. The good news is that your replacement spring can be installed quite easily (OK, maybe a little effort) by yourself, if you are a DITY type person and feel adventurous, and your mixer is not under warranty. Be sure you have the Parts List manual on hand, too. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model.
Turn to pages 6 & 7, titled “Motor And Control Parts”, which provides an exploded view for the disassembly and reassembly of your mixer’s electrical components, along with all the parts. You’ll want to focus on Illus. Nos. 1, 2, 3, 4, & 5; Pivot screw, Spring washer, Speed control assembly lever, Control plate spring, and Speed Link & Cam, respectively. Your speed control assembly is attached to the bottom of the top part of the mixer’s head (or Illus. No 1, Gearcase Motor Housing, on pgs 4 & 5).
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer, should you decide to go that route.
If you feel this repair is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good Luck. I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln
Read full answer
Dec 30, 2009 • KitchenAid K5SS Heavy Duty Commercial...
0helpful
1answer

Speed control handle will not stay in stop position but goes forward to stir, I have to disconnect it to have it stop.
Hi ANGELA, Merry Christmas and Happy New Year! I wouldn’t continue to operate your machine as you are doing. It’s not good for the electric motor, the electric cord or the plug. It would be better to determine the root cause of your control knob’s obstinacy.
The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> and enter the 6 character model number, in your case use K45SSW, and select the file: K45SSWH0.pdf (341.41 KB) listed under Parts List (1) (check to see it this matches your mixer model).
Your speed control assembly is attached to the bottom of the top part of the mixer’s head (or Illus. No 1, Gearcase Motor Housing, on pgs 4 & 5).
Turn to pages 6 & 7, titled: Motor And Control Parts, which provides an exploded view for the disassembly and reassembly of your mixer, along with all the parts. Locate lllus. Nos. 1, 2, 3, 4 - Pivot screw, Spring Washer, Switch Lever and Stud, and Control plate spring, respectively, which is the speed control handle assembly and Illus No. 5 and 6 - Speed Link & Cam and Flat Spring. Carefully inspect these parts to see if they have not come loose, particularly the Pivot Screw and Spring Washer. Also check to see if the Speed Link & Cam hasn’t shifted from its position. You should be able to see if something just needs to be tightened or if parts need to be replaced.
Also, with your mixer apart you can check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your mixer yourself.
As far as parts go, here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do your comparison shopping.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer, should you decide to go that route.
If you feel this repair is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good Luck. I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln
Read full answer
Dec 28, 2009 • KitchenAid K45SS Classic Stand Mixer
2helpful
1answer

I need a replacement for the speed selection lever on the KP2671 Pro 6. I have already removed it. The number on the switch panel I believe is 9705671 (if I am reading it right)Is there a place online...
Merry Christmas BILLANDSHEIL! It sounds like you’ve already identified the problem and you just want to order the correct replacement part(s). I assume you’ve got a Parts List manual on hand, but if you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case: KPM2671 and select from one of the files under Parts List (24). You’ll need to carefully check to make sure the manual you download matches your mixer model, because KA is notorious for providing differing part nos. for the same Illus. No. depending on the model and/or series version. After checking the 5 variations of Parts List manuals for your model, I found seven different part numbers based upon the control knob color selected. I think they make it confusing on purpose!
What ever Parts List manual you finally select, turn to pages 4 & 5 titled – Case, Gearing And Planetary Unit, and locate Illus No. 8, Control Assembly, and refer the part number for the knob color of your mixer. That is the part number you will need to use when reordering.
It’s not clear if you just want the speed selector knob or the whole knob control assembly. Unfortunately KA doesn’t just offer the knob, but only the whole PC board control assembly with knob.
As far as parts go, here are four potential online vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com. Prices for the same part can vary widely between vendors, so do your comparison shopping. (As a check, you could also try to input the part no. you found and see if you get any ‘hits’ from the vendors above.)
Although you don’t need to get further inside your mixer to make this repair, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer that you might want to keep in your ‘toolbox’, should you have to delve inside your mixer in the future. The mixers displayed in the links may be different than your KA model, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able replace any part to your KA mixer.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln
Read full answer
Dec 25, 2009 • KitchenAid KP2671 Professional 6 Series...
0helpful
1answer

Mixer runs ,then stops, and now has lost all lower speeds.
Hi DALE, from the symptoms you describe, it sounds like you've got problems in your (speed) control assembly. If your mixer were out of warranty, I'll tell you that you could fix it yourself, but as your mixer is less than one year old, let KA fix it or replace your mixer on their dime. Contact them immediately and tell them about your problem with the speed control.
The KA website is at: http://www.kitchenaid.com/flash.cmd?/#/page/home. Click on Customer Care>Contact Us> and the toll free phone number is listed to speak with someone. You can also look under the Warranty & Service Plans to see what KA will do for you. I've extracted parts of it here:
Hassle-Free Replacement Warranty
We’re so confident the quality of our products meets the exacting standards of KitchenAid that, if your mixer should fail within the first year of ownership, KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your “failed” mixer returned to us.
Your replacement unit will also be covered by our one year full warranty. Please follow these instructions to receive this quality service.
If you reside in the United States and your KitchenAid® mixer should fail within the first year of ownership, simply call our toll-free Customer Satisfaction Center at 1-800-541-6390, 8 a.m. to 8 p.m.,
Monday through Friday, 10 a.m. to 5 p.m., Saturday, Eastern Time. Give the consultant your complete shipping address. (No P.O. Box Numbers, please.)
When you receive your replacement mixer, use the carton and packing materials to pack-up your “failed” mixer. In the carton, include your name and address on a sheet of paper along with a copy of the proof of purchase (register receipt, credit card charge slip, etc.).

I hope this helps. Good Luck with KA! - Howard, Burke, VA
If this solution has been helpful, please rate it, thanks! - hslincoln
Read full answer
Dec 19, 2009 • KitchenAid KSM150PS Artisan Series Stand...
0helpful
1answer

The speed lever does not move
Hi, JJBSKISAIL. From the symptom you described it appears that the speed control assembly linkage has jammed inside your mixer head, for what ever reason. Most likely something’s broken inside your mixer to lock it into position. It would be better to determine the root cause of your speed control knob’s obstinacy.
The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use K45SSW, and select the file listed under Parts List (1), K45SSWH0.pdf (341.41 KB). Check to ensure it matches your mixer model.
Turn to pages 6 & 7, titled: Motor And Control Parts, which provides an exploded view for the disassembly and reassembly of your mixer’s electrical components, along with all the parts. You’ll want to focus on part #s 2, 3, 4, 5, and 6, which is the speed control assembly. Check to see if something isn’t blocking the movement of #3. You should be able to determine if something has broken. If something has broken, you can order replacement parts and install them yourself.
As far as parts go, here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com. Prices for the same part can vary widely between vendors, so do your comparison shopping.
While your mixer is apart it would be ideal to check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln
Read full answer
Nov 20, 2009 • KitchenAid K45SS Classic Stand Mixer
0helpful
2answers

Mixer works at high speed only
You might have someone repair it for you; here is a place that charges a flat fee of $69.95 and thats including the return shipping. Check 'em out:http://www.marbeck.com/repair_mixer_kitchenaid.html The speed controller board sounds like the right direction but it hard to know if that is the issue until you install a new part. This is a known issue as far as I have heard around the internet. You might give KA a call and see if they can help; all they can say is no. I have heard they revised the part to fix the problem; my brother had a couple of boards replaced on his pro model and now it seems fine. Good luck!
Read full answer
Jun 22, 2007 • KitchenAid KP26M1X Stand Mixer
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I just searched the KA parts data base for this model and there is no such part???

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