20 Most Recent KitchenAid KSM150PS Artisan Series Stand Mixer Questions & Answers


If it's just the wire beater attachment, then it's possible it's oxidation from the metal/aluminum. Did you put it in the dishwasher? The manual says not to put the wire beater in the dishwasher. Hope that helps.

KitchenAid... | Answered Yesterday


Hiya,

It sound like the hinge pin keeps making its way out, which can be fixed by tightening grub screw that sits inside the pedestal (you will need to turn the mixer around) or you could purchase a Super Hinge Pin, which will NOT work its way out - please see the relevant links below:
http://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/HowtoremoveyourhingepinfromyourKitchenAid/tabid/637/Default.aspx
http://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/KAPartsSuperHingePinforKitchenAidMixers/tabid/599/Default.aspx

You can purchase the Super Hinge Pin here:

KA3009 KitchenAid Tilt Head Mixer Super Hinge Pin Upgrade Kit https://secure.kaparts.co.uk/sku/KA3009

ALSO - it sounds like you need to adjust the head height of your mixer - please see the link to our help page below:
http://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/KitchenAidHeadHeightAdjustment/tabid/598/Default.aspx

KitchenAid... | Answered on May 10, 2019


I had the same problem. Part #25, the "control plate assembly" It has a set of points on the lower, inside. These points turn the motor on. You can watch it as you go from off to stir. If at that setting the motor doesn't start, be very careful and bend the lower point contact up just a bit. The 2 points should make contact earlier, and turn the motor on.

KitchenAid... | Answered on Apr 07, 2019


What part number did you order for the beater and what is the model number for the mixer? Also is the mixer brand new, or did you get it used and it just started happening?

KitchenAid... | Answered on Feb 19, 2019


Hi ROBYN, Happy New Year! First a couple of clarification questions: A) Was your ice-cream maker a Kitchenaid (KA) Ice Cream maker, too, and B) was your mixer purchased after 1990? If you purchased a KA Ice Cream maker and your mixer is less than 20 years old, according to KA, the Ice cream maker should fit all mixer produced after 1990.
If you have a different brand (not KA) of ice cream maker, then I’m afraid you just won’t just be able to replace the drive assembly, but you will also need the correct dasher (the scraper inside the freeze bowl), as such you probably would be better off purchasing a KA Ice Cream Maker, which would be compatible with your mixer. Of course if your mixer is over 20 years old, then even if you have a KA Ice Cream maker, it may not fit correctly anyway, which leaves you in a conundrum. Should you purchase a new KA mixer for your KA Ice Cream maker or do you purchase a new KA Ice Cream Maker to go with your current KA mixer produced after 1990?
You can download the KA Ice Cream Maker Use & Care Manual from the KA website at: http://www.kitchenaid.com/assets/pdfs/product/ZUSECARE/KICA0WH_Use%20and%20Care_EN.pdf
I wish I could offer you a better solution to use your new ice cream maker with your current mixer, but unfortunately I am unable to do so.
I hope this was helpful, even if it doesn’t provide you the answer you were looking for. Good Luck, Howard, Burke, VA. If this solution was helpful though, please rate it. hslincoln

KitchenAid... | Answered on Oct 04, 2018


Where do you see the visible sparking?? There are two places in the mixer where this could / should happen. One is at the brushes where they meet the commutator on the armature of the motor. I don't think you can see that place during operation unless you have the rear cover off and know just how and where to look down the tube of the motor head. The second place is at the rear of the machine at the copper contacts on the speed control switch. You can see in the machine during operation at this location. You should not be overly concerned about this...unless...you are seeing constant arcing, then you need a new speed control switch as the resistance (amount of metal to conduct the electric current) between the contacts is worn down. This will cause a constant arc and will eventually wear down and then freeze closed and ...Walla! the mixer will not work any more and it can short out the rest of the electrical in the mixer. So; if you are seeing short intermittent sparks at the rear of the machine , well no worries, if it is constant then replace the speed control switch if it is anywhere else it is an electrical short and that can be very dangerous indeed. Tell us where you are seeing the sparks...and we can FixYa.

KitchenAid... | Answered on Sep 15, 2018


The gearbox grease has separated and is starting to move (slowly) onto the motor armature area through the front bearing. Replace the grease and since it will be apart, use a lot of cloth strips (NO Q-TIPS! TOO STRINGY - LEAVES A MESS) and alcohol to clean off the motor's armature, housing area and any place you see grease slung around. It's not going to be easy, but worth it. I will try to post pictures as I am doing this right now 12/28/17 to my wife's Kitchenaid for this exact reason.The first image is the gear side of the motor bearing, where the thinning grease is moving through. The second image is a shot of the armature of the motor where the brushes touch and will smoke if grease gets that far (it does). The third image is a cleaned out armature area (brushes removed and speed switch moved)The last is the pooled oil separated and sitting just behind the gear box (where will it go if you tilt the head back?)07667273-29b4-4c89-b9b3-12896c8ef14c.jpg20171228_163751-wafg2nvpw021bpnzetjjpo05-2-2.jpg20171228_165900-wafg2nvpw021bpnzetjjpo05-2-3.jpg20171228_173846-wafg2nvpw021bpnzetjjpo05-2-4.jpg

KitchenAid... | Answered on Dec 28, 2017


Ideally you need to fix what's bent and that normally would involve splitting the cases to get at and repair or change the speed control lever. If you don't want to do that then removing the back cover and altering the adjustments and maybe bending the switch contacts may make it operate at both ends of the speed control.

KitchenAid... | Answered on Nov 30, 2017


-Check under the unit to see how many volt it required to run.
Some model require to run 220 volts.


Good luck

Mai

KitchenAid... | Answered on Nov 27, 2017


The head height adjustment screw is visible from the front when the head is raised. Looking from the front it is right at the back where the machine head hinges on thew pedestal. Clockwise to lower and anti clockwise to raise the head. You want it as low as possible without the flat paddle tinging on the bowl when the motor is running. Kitchen aid also make a paddle with rubber edges, called a scraper paddle. That one wipes against the bowl during operation.

KitchenAid... | Answered on Nov 13, 2017


Aussie helpline
1800-990-990

KitchenAid... | Answered on Jul 25, 2017


By pass the switch and put it on power strip and turn on/off with strip. Or just replace the ****** switch. Or just bypass switch and plug and unplug to turn on and off.

KitchenAid... | Answered on Jun 15, 2017


Hello Wittwer,

I understand that you are having a problem with your head locking in the down position. This is a common problem when the set screw that holds the latch in place is missing. On the right side of the base up next to where the lock is you will notice a whole that has threads make sure that the set screw is there if not you will need to order a new one. Here is a link to sears parts direct where you can purchase a new set screw they cost $4.62.

Thank you for choosing FixYa.com

Justinbur167

KitchenAid... | Answered on Mar 17, 2017


Sounds as if the problem is with the assembly and/or the adjustment of the control plate. The Service Manual can be found at:

http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

KitchenAid... | Answered on Oct 02, 2016


Leaking oil is caused by the grease in the gear box separating. This often happens when the mixer is not used much and the grease is not kept mixed by the moving gears. The solution is two-fold. First run the machine more frequently. Second is to open the head and replace the old grease with an approved food-grade grease (6 oz. is the right amount). KitchenAid grease can be found online and at Ebay. The Service Manual can be found at:

http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

While the Artisan series is not specifically referenced, the procedures are the same.

You can also take the mixer and manual to a competent repair person.

KitchenAid... | Answered on Oct 02, 2016


sounds like a dead spot in the motor to me .

KitchenAid... | Answered on Jun 27, 2016


On one brush holder you push the clip on the end of the field wire between the bottom side of the square brush holder and the black plastic insert the holder is mounted into. On the other brush holder it pushes between the top side of the brass holder and the black insert. The bearing is pre lubricated but oil the armature shaft before sliding the rear bearing housing on.

KitchenAid... | Answered on May 14, 2016


Yes it is everything to do with the side springy things. Get a torch and look inside there is a blocker on one corner, it needs to be lined up with the missing corner on the carbon brush.

KitchenAid... | Answered on Apr 19, 2016

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