Cant use my cam on yahoo messenger

If the cam is installed then open my computer then a option USB VIDEO CAM double click there. You will see the cam is on.

But if your use cam in messenger then log in on your messenger and press video symbol/video call/view my cam etc.

Thanks & waiting for your feedback

turns out yahoo messenger failed to create a "webcam" entry inthe registry .. after adding it the camera worked ... this is a common problem and yahoo help finally answered the question and detailed how to fix the problem

in your YM.. open the Messenger tool bar.. then.. My Web cam.. then.. .Preferences.. then Camera source... and select the installed webcam.. and see how it works..

under c:\windows\bisoncam there is a program that will allow u to change this.

what operating system do you have yahoo messenger works best in xp pro any other operating system won't have all the working features if you have xp pro then uninstall all yahoo related then reinstall after you reboot you system after all files are uninstalled.

If you have the disk remove/reinstall the camera
no disk , search the make and model

No mention of which OS your using so let me know if you need more assistance

If your using XP try this

Go to start
control panel
add/remove
device
remove
reboot
reinstall

Hope this helps , let me know outcome thanks

Hi,

Here you go: http://help.yahoo.com/l/us/yahoo/messenger/messenger9/webcam/index.html

Cheers

Since you have a NEW computer, I will assume you have Vista on it. Yahoo messenger does not support the use of a web cam with Vista.

check out ur audio driver in device manager look for update.
you can update in device manager but sometimes(more often than not) get reply latest driver installed.
well the latest driver isnt always the best.
if this the case download a driver from hp site .if driver still no better or worse;you can roll back driver in device mannager to previous one.
could try update codecs (encode/decode) as different codecs have different compression ratio's.

Hi Rushguy55

It may be a Direct X issue.

First,
***Follow the link below to Test ur webcam using Internet explorer
http://help.yahoo.com/l/us/yahoo/messenger/messenger75/webcam/webcam-03.html

The above page will check compatibility with Y! messenger.


Minimum Requirements:
For your webcam to work with Yahoo! Messenger, it needs to support the following:

1. Either one of these image sizes:
   • Small image size: 160 x 120
   • Large image size: 320 x 240
2. RGB, I420, or IYUV formats. (Each is fine; we recommend RGB 24.)
3. Microsoft DirectX version 9.0

To get this information, click here to download a Microsoft application that checks to see if your webcam device meets these requirements.
To make it easy, when you’re asked where to Save the program, just save it on your Desktop.
Once it’s downloaded, here’s what to do:

1. Double-click the amcap.exe file on your desktop.
   • If you have more than one webcam installed, click the Devices menu and select the one you want to use.
2. Click the Options menu, then click “Video capture Pin.”
3. Under “Color Space/Compression:”, choose one of the following formats:
   • RGB 24 (our recommendation)
   • I420
   • IYUV
   Note: If one of the options above isn’t in the list, then your webcam is not compatible with Yahoo! Messenger.
   
4. Under “Output Size”, choose one of the following:
   • 160 x 120
   • 320 x 240
   Note: If one of the options above isn’t in the list, then your webcam is not compatible with Yahoo! Messenger.
   
5. Click OK.
6. Close the ampcap application.
7. From your desktop, click “Start” and select “Run”.
8. In the run box, type: dxdiag
9. In the confirmation dialog box, click OK.
10. On the System Tab under “System Information”, look for DirectX version. Verify that your version is DirectX 9.0. If it is, just click Exit. If your version is older than 9.0 (any lower number), click here to download the latest version of DirectX.
11. Start the webcam from Messenger by clicking My Webcam in the Messenger menu.

hope this helps. . .

djEnigma